Data Analytics and Survey Specialist

Site: The General Hospital Corporation

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

3 on-site, 2 remote days.

 

Job Summary

The Data Analytics and Survey Specialist provides advanced data management, analytical, and visualization support for the Office of Accreditation, Institutional Research & Effectiveness (AIRE), one of the organizational units under the Office of the Provost. This position plays a critical role in strengthening IHP’s capacity for data-informed decision-making by expanding access to high-quality data, building interactive dashboards, and developing surveys that assess institutional effectiveness.
The specialist will design and maintain data systems, perform statistical analyses, manage institute-wide survey processes, and produce actionable reports and Tableau dashboards. For assigned projects, the incumbent will serve as the data lead—overseeing analytics, ensuring data quality, and supporting program evaluation and institutional reporting efforts.

 

Education & Experience

THIS IS A GRANT FUNDED ROLE:

Required:

• Bachelor’s degree in Data Science, Statistics, Computer Science, Mathematics, Education, Business, or a related field.
• 2 or more years of experience in data management, analytics, or survey research—preferably in higher education, healthcare, or a comparable institutional setting.

Preferred:

• Master’s degree in Higher Education, Statistics, Computer Science, Data Analytics, or a related discipline (e.g., MS, MSc, MRes, MEd, MA).
• Professional certification or equivalent documentation of analytical expertise (e.g., Certified Healthcare Data Analyst, Certified Analytics Professional, Data Science Certificate, or employer-based certification/training).
• Experience in higher education strongly preferred.

Skills, Abilities, and Competencies

Technical Skills:

• Strong command of statistical methods and data analysis; proficiency with SPSS, R, Stata, or similar software.
• Expertise in survey design and implementation using systems such as REDCap, Qualtrics, CampusLabs, Prolific, or SurveyMonkey.
• Experience developing and maintaining Tableau dashboards preferred; sound understanding of data visualization principles.
• Working knowledge of SQL, Python, or other programming languages preferred.
• Experience with relational databases, structured and unstructured data, and data pipeline development.
• Familiarity with higher education information systems such as D2L, Ellucian Colleague, or Informer preferred.
• Understanding of data privacy, FERPA, and compliance standards relevant to student and institutional data.

Administrative and Interpersonal Skills:

• Exceptional attention to detail, accuracy, and data integrity.
• Strong organizational and time-management skills with the ability to prioritize multiple projects.
• Proactive, adaptable, and self-motivated, with a commitment to continuous learning.
• Effective communicator—able to present analytical findings clearly to technical and non-technical audiences.
• Collaborative team member who works effectively across functional areas in a diverse academic environment.

Additional Information

This is a grant-funded position. Continuation beyond the grant period is contingent upon available funding and satisfactory performance. The position has a strong potential for renewal based on institutional needs and project outcomes.

 

Why Join Us

The MGH Institute of Health Professions offers a dynamic and collaborative environment where data analytics directly supports student success, academic excellence, and innovation in health professions education. The AIRE office is committed to advancing a culture of data-driven decision-making, continuous improvement, and transparency—and this position plays a key role in realizing that vision.

Principal Duties and Responsibilities

Data Management and Analysis (30%)

• Collect, clean, and integrate data from primary and secondary sources to build and maintain institutional datasets and databases.
• Identify trends and patterns, address data inconsistencies, and ensure data integrity.
• Conduct descriptive, inferential, and predictive analyses as needed, translating results into clear insights.
• Develop reports, presentations, and data visualizations that communicate findings effectively to varied audiences.

Survey Design and Administration (20%)

• Manage survey implementation and data collection in REDCap and Campus Labs.
• Collaborate with the Office of the Provost and academic units to update existing surveys and design new instruments that support institutional research, assessment, and evaluation.

Dashboard Development and Data Visualization (20%)

• Design and maintain interactive dashboards and reports in Tableau to support academic assessment, accreditation, program evaluation, curriculum design, and student outcomes.
• Build and document data pipelines that improve data accessibility and promote timely, evidence-based decision-making.

Accreditation and Reporting Support (15%)

• Provide quantitative analysis, data summaries, and visualizations for accreditation self-studies, annual reports, and compliance documentation.

Applied Research and Continuous Learning (15%)

• Collaborate on applied research and grant projects requiring statistical or computational expertise.
• Stay current with emerging data science methodologies, visualization techniques, and survey practices.

Other Duties as Assigned

• Perform additional tasks that support the mission and goals of AIRE and IHP.

ABOUT MGH INSTITUTE

MGH Institute of Health Professions is a graduate school in Boston that provides entry-level and post-professional programs in Nursing, Communication Sciences and Disorders, Genetic Counseling, Occupational Therapy, Physical Therapy, and Physician Assistant Studies. The PhD in Rehabilitation Sciences and a PhD and Master of Science in Health Professions Education have been added in recent years along with two new programs: Master of Health Administration in Leadership and Master of Science in Healthcare Data Analytics to meet rising demand for highly educated health care professionals, educators, and researchers. Integrating classroom learning with research and clinical experience, the Institute grants doctoral and master's degrees, awards certificates of advanced study, and offers continuing education to practicing professionals.

MGH Institute of Health Professions is the only degree-granting affiliate in Mass General Brigham (MGB), the largest private employer in the Commonwealth of Massachusetts. The Institute has been recognized multiple times by The Chronicle of Higher Education as a “Great College to Work For.” A leading health sciences educational institution, MGH Institute provides students with outstanding academic programs, many of which are ranked among the best in the nation.

MGH Institute of Health Professions has announced an organization-wide anti-racism initiative to think boldly about race and bring together all members of the Institute community to address systemic racial injustice as well as oppression more broadly. The plan seeks to create a supportive and inclusive campus environment and better support the diverse communities the school serves. We are excited about this initiative and are hiring employees who are committed to justice, equity, diversity, and inclusion and will contribute to our anti-racism and anti-oppression approach.

 

Hybrid

 

100 First Avenue

 

40

 

Regular

 

Day (United States of America)

Pay Range

$62,400.00 - $90,750.40/Annual

Grade

6
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework