Guideline Logo

Guideline

Customer Talent Network

Posted 16 Days Ago
Remote
Hiring Remotely in United States
65K-207K Annually
Entry level
Remote
Hiring Remotely in United States
65K-207K Annually
Entry level
Join Guideline's Talent Network for Customer roles to support hiring. Successful candidates are driven, collaborative, and adaptive, focusing on teamwork and continuous improvement.
The summary above was generated by AI

Everyone should have a simple, affordable way to save for retirement. At Guideline, our plans are low cost and highly automated. This makes it easy for companies to offer a valuable benefit—and easy for people to invest in their financial future with confidence.


This is not a specific job or position, it is a long-term Talent Network for Customer talent. We get requests every week for hiring support, and by joining our Talent Network you will be first in line when something great and relevant comes onto the market.


While being good at what you do are table stakes, we believe the following characteristics will make you successful at Guideline:


DRIVEN

We’re committed to doing our best work every day. We want to learn from each other, grow with each other, and make a real impact on other people’s lives. We’re eager to take on new challenges and stretch goals to thrive professionally and personally.


COLLABORATIVE

We operate on trust, empowerment and openness. No matter the request, we’re all ready to jump in and support each other–be it to brainstorm, review or just lend an ear. We have your back. We make it a point to make ourselves approachable and available so we can tackle every challenge as one team.


ADAPTIVE

We’re always looking for ways to deliver better products and experiences. That means embracing change and pivots with tenacity—without losing sight of our goals, our team or our customers. We are creative and fast-paced problem solvers that are willing to fail, iterate and adapt to raise the bar again and again.

Expected Salary Range

$65,000$206,500 USD

Similar Jobs

3 Hours Ago
Remote
Hybrid
67 Locations
73K-240K
Mid level
73K-240K
Mid level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The role involves leading the enhancement of the Icertis CLM platform, mentoring staff, managing client accounts, and driving innovative solutions.
Top Skills: Agile MethodologiesAi CapabilitiesAzure DevopsData ManipulationIcertis ClmStatistical Modeling
3 Hours Ago
Remote
Hybrid
7 Locations
98K-184K Annually
Senior level
98K-184K Annually
Senior level
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Lead day-to-day customer service operations, ensuring compliance, monitoring customer insights, and driving performance improvements. Collaborate with internal and outsourced teams to enhance service delivery and customer experiences.
3 Hours Ago
Remote
Hybrid
8 Locations
98K-184K Annually
Senior level
98K-184K Annually
Senior level
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
Lead customer service operations, ensuring compliance, delivering insights, and driving performance improvements in a fast-paced environment.

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account