Manage a portfolio of customers from onboarding through renewal and expansion. Responsibilities include monitoring customer health, driving product adoption, conducting training, resolving issues cross-functionally, identifying upsell opportunities, tracking success metrics, maintaining documentation, and advocating for customer needs. The role requires strong communication, basic analytics, CRM and customer success platform experience, technical aptitude, and proactive relationship management.
Job Summary: The Invoice Clerk will be responsible for processing and managing invoices for the company. This includes verifying and reconciling invoices, ensuring accuracy of data, and communicating with vendors and internal departments to resolve any discrepancies. The ideal candidate will have strong attention to detail, excellent organizational skills, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Process and manage invoices for the company
- Verify and reconcile invoices to ensure accuracy of data
- Communicate with vendors and internal departments to resolve any discrepancies
- Maintain accurate records of invoices and payments
- Assist with month-end closing and reporting
- Provide support to the accounting team as needed
Qualifications:
- High school diploma or equivalent
- 1-2 years of experience in an accounting or finance role
- Strong attention to detail and accuracy
- Excellent organizational and time management skills
- Ability to work independently and in a team environment
- Proficient in Microsoft Office, particularly Excel
- Experience with accounting software is a plus
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What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
