The Customer Project Manager has the responsibility to successfully manage the implementation of projects, on-time, within defined scope, on budget as defined in the As-sold Cost Baseline, improving profitability, ensuring quality execution and customer satisfaction. The Customer Facing Project Manager will drive project team and manage customer relationship in the scope of the contract. The Project Manager is expected to follow the guidelines of PMBOK® and Nokia Project Management processes, manage Project Management Plans and project phase plans for the projects.
Responsibilities- The Project Manager should be PMP Certified or working towards certification.
- Anticipate risk and evaluate related financial and customer satisfaction impacts.
- Coordinate the delivery team activities to follow the agreed to project schedule and customers’ expectations.
- Respond to scope creep by immediately escalating modifications to the project scope.
- Acts as the key customer interface to the Customer for all project related business extensions.
- Ensure Project close out, invoicing and lessons learned are completed.
- Obtain customer input sign-off of completed deliverables and formal customer acceptance of project completion.
- Manage internal project reviews.
- Be expertly versed in Microsoft applications; Excel, Word, Power Point, MS Project, AI tools.
You have
- Candidate must be located in Dallas, Texas.
- Minimum of BS or at least 5 years of Project Management experience in the wireless/wireline telecommunications field.
- Experience in Data Centers, IP Networks, and Optical Transport is required.
- Excellent negotiation, communication, and customer-facing skills, with the ability to interact effectively with both internal and external stakeholders. Strong leadership and management skills are required.
- PMP certification or equivalent.
- Strong business acumen in planning and organizing, information integration, and decision-making, with the ability to achieve results while focusing on customer requirements and business success.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
- Corporate Retirement Savings Plan
- Health and dental benefits
- Short-term disability, and long-term disability
- Life insurance, and AD&D – Company paid 2x base pay
- Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
- Paid time off for holidays and Vacation
- Employee Stock Purchase Plan
- Tuition Assistance Plan
- Adoption assistance
- Employee Assistance Program/Work Life Resource Program
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