Teleperformance
Customer Development Representative (Vietnamese Speaker - IT Industry)
Be an Early Applicant
Identify and qualify potential clients through online research, databases, social media, email, cold calls, and social messaging. Maintain accurate CRM records, nurture early-stage opportunities, pass qualified prospects to sales, collaborate with sales and marketing, and monitor lead-generation metrics and campaign effectiveness. Fluency in English and Vietnamese is required for this SaaS or technology-focused sales development role.
Overview
Qualifications
We are seeking a proactive and results-driven Lead Generation Specialist. Qualifies potential opportunities, nurtures leads and drivers early-stage sales engagement. You will be responsible for identifying and qualifying potential clients, initiating contact through various channels, and building a robust pipeline of leads to support business growth.
Qualifications
- 2-3 years of experience in sales development, lead generation, or a related sales role within a SaaS or technology environment.
- Fluency in written and spoken English and Vietnamese.
- Strong communication, negotiation, and persuasion skills.
- Ability to understand customer needs, articulate value propositions, and build rapport.
- Familiarity with CRM systems and sales tools.
- Research and identify potential leads through online sources, databases, and social media platforms
- Initiate outbound contact via email, cold calls, and social messaging to introduce products/services.
- Qualify leads based on predefined criteria and pass high-quality prospects to the sales team.
- Maintain accurate lead records and activity logs in CRM tools
- Collaborate closely with sales and marketing teams to optimize outreach strategies.
- Monitor and report on lead generation metrics and campaign effectiveness.
Similar Jobs
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Develop and govern financial data solutions for Liberty Mutual’s Finance Data Platform. Analyze source data, define transformation and downstream reporting requirements, apply metadata, lineage, security, and compliance principles, and build proof-of-concept solutions using coding and financial data expertise. Collaborate with business and technology stakeholders, define impactful metrics, enable self-service data consumption, mentor junior associates, prioritize Agile work, and identify Gen AI applications for data discovery and documentation.
Top Skills:
Gen AiPythonSnowflake
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Leads AI transformation for customer experience by building Voice of Customer infrastructure, identifying automation opportunities, prototyping LLM and agent-based workflows, and partnering with Engineering on production solutions. The role analyzes processes, writes requirements, manages stakeholders, drives adoption, measures business impact, and stays current on AI trends. It also includes customer-site travel once per quarter.
Top Skills:
APIsCrewaiLangchainLlmsLow-Code/No-Code Automation PlatformsMakePrompt EngineeringPythonRetoolZapier
Financial Services
Lead cloud security architecture and threat hunting across enterprise cloud environments. Partner with engineering, product, and risk teams to embed secure-by-design controls, conduct threat models and risk assessments, review infrastructure-as-code, develop preventive and detective controls, and operationalize detections with cybersecurity teams. Analyze large datasets, improve alerting and incident-response playbooks, investigate cloud threats, and provide expertise on adversary tradecraft and emerging risks.
Top Skills:
AWSAzureCloud Security Posture ManagementCloudFormationCrowdstrike FalconGCPInfrastructure-As-CodeKqlPrisma CloudSplunk SplSQLTerraformThreat ModelingWiz
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
