Lead cybersecurity operations globally, managing incident response and quality control, mentoring teams, and coordinating across various stakeholders to enhance cybersecurity processes.
CSSP Operations Technical Lead
Can be based in one of the following locations:
Charleston, South Carolina
Stuttgart, Germany
Pearl City, Hawaii
Minimum of Secret Clearance with TS SCI Eligibiity
As a Cybersecurity Service Provider CSSP Technical Lead, you will oversee and direct global cybersecurity operations across multiple Regional Operations Centers (ROCs) and the Cyber Hunt and Threat Analysis (CHTA) team. This role is pivotal in leading defensive operations, managing incident response, and ensuring the highest standards of quality control (QC), personnel management, and technical integration. You will be a subject matter expert (SME) in attack, sensing, and warning (AS&W) operations, with a proven ability to lead cross-functional teams, manage complex technical projects, and drive continuous improvement in cybersecurity processes. You will foster a healthy team culture by proactively identifying and addressing interpersonal conflicts in stressful environments to maintain team cohesion.
Position Requirements and Duties
Can be based in one of the following locations:
Charleston, South Carolina
Stuttgart, Germany
Pearl City, Hawaii
Minimum of Secret Clearance with TS SCI Eligibiity
As a Cybersecurity Service Provider CSSP Technical Lead, you will oversee and direct global cybersecurity operations across multiple Regional Operations Centers (ROCs) and the Cyber Hunt and Threat Analysis (CHTA) team. This role is pivotal in leading defensive operations, managing incident response, and ensuring the highest standards of quality control (QC), personnel management, and technical integration. You will be a subject matter expert (SME) in attack, sensing, and warning (AS&W) operations, with a proven ability to lead cross-functional teams, manage complex technical projects, and drive continuous improvement in cybersecurity processes. You will foster a healthy team culture by proactively identifying and addressing interpersonal conflicts in stressful environments to maintain team cohesion.
Position Requirements and Duties
- The individual will act as the primary point of contact for coordinating and deconflicting interactions and surge requirements between CHTA and DCOW teams.
- The individual will act as a Trusted Agent (TA) for all NAVWAR Red Team (NWRT) operations.
- The individual will serve as a Subject Matter Expert (SME) during live incident response, ensuring near-real-time quality control, accurate documentation, and appropriate updates to campaign notes and progress by responsible ROCs and analysts.
- This role involves mentoring DCO Watch and CHTA members in professional growth and process maturity across the organization. The individual will coordinate communications, policies, and processes of regional operational center analysts and incident responders. They will prioritize and lead the continuous review of processes and procedure documentation governing the regional operations centers. The role involves collaborating with the training development team to develop, execute, and continuously update role-based baseline and progressive training plans for each role in the operations center.
- The individual will identify and mitigate risks to the program. They will effectively lead technical professionals and a cross-functional team. They will attend meetings and conferences with internal and external stakeholders, ensuring the execution of quality deliverables within established schedules. This role involves collaborating with teams across the customer organization to improve processes, results, and customer experience. The individual will ensure the organization and processes remain aligned with customer policies and external directives.
- This role involves periodically traveling to regional operational center facilities to conduct in-person evaluations of personnel and teams. The individual may need to travel on short notice, globally, to support project requirements. They will work remotely (telework) at corporate offices or at customer facilities, as directed in support of project requirements. This role may require working extended hours beyond the normal shift or duty day in support of project requirements.
- The individual will delegate high-level tasks and priorities to COMET or ROC/CHTA Leads for completion or further delegation, maintaining alignment with organizational objectives.
- The individual will delegate high-level tasks and priorities to the CSSP Service Area Training Lead to spearhead training initiatives, steering the course of the training program
Minimum Qualifications
- US Citizen
- 7+ years of experience in cybersecurity operations, with at least 3 years in a leadership role overseeing incident response or defensive operations
- Ability to travel internationally for up to 30 days per year in support of face-to-face visits with global teams
Preferred Qualifications
- Extensive knowledge of AS&W, incident response, and defensive cyber operations workflows
- Experience with quality control processes, ticket management, and analyst performance evaluation
- Proficiency in reviewing and refining operational documentation and procedures
- Expert knowledge of CJCSM 6510.01B
- SOC management
- Critical thinking and analytical ability
- Calm and effective decision-making in fast-paced, high-pressure environments
Required Certifications
- 8570 IAT III compliant (CASP CE, CCNP – Security, CISSP (or associate), CISA, GCED, or GCIH)
- 8570 CNDSP Incident Responder compliant (CEH, CFR, CySA+, GCFA, GCIH, or SCYBER)
Top Skills
As&W
Cjcsm 6510.01B
Cybersecurity Operations
Defensive Cyber Operations
Incident Response
Ticket Management
Similar Jobs
Aerospace • Artificial Intelligence • Computer Vision • Software • Analytics • Defense • Big Data Analytics
The Senior Software Developer will lead projects, develop enterprise applications, mentor junior staff, and design technical solutions in a collaborative environment.
Top Skills:
AjaxAWSAzureCSSHTMLJavaJavaScriptJSONMySQLOraclePlsqlPythonSQL ServerXML
HR Tech • Other • Professional Services
As a Software Engineer for AI, you'll train language models by evaluating code, providing feedback, and improving code quality with a focus on TypeScript. Requires strong problem-solving and communication skills.
Top Skills:
Typescript
HR Tech • Other • Professional Services
As a Software Engineer for AI, you'll train large-language models by evaluating and refining code, providing feedback for improvements, and ensuring quality through detailed reviews.
Top Skills:
C#
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
