Supports Spanish-speaking creators by responding to inquiries, managing Discord communities, documenting feedback, assigning and tracking game development tasks, clarifying requirements, and coordinating deliverable improvements with internal teams. Requires English and Spanish fluency, creator community management experience, UGC game operations knowledge, familiarity with a UGC creation platform, conflict resolution skills, and proficiency with Windows and Microsoft Office.
Qualifications
Qualifications:
- Proficiency in English (B2 or higher) and Spanish for verbal and written communication.
- Strong interpersonal and problem-solving skills.
- Experience managing Discord groups or similar online communities.
- Ability to work independently and as part of a team.
- Experience in game community management and UGC game operations.
- Knowledge of conflict resolution strategies to maintain a positive community.
- Familiarity with at least one UGC creation platform (e.g., Roblox Studio, Unreal Editor for Fortnite (UEFN), Minecraft Plugin & MOD, etc.)
- Experience in UGC project development, understanding workflows, and best practice
Technical Skills:
- Minimum typing speed of 40wpm with a 90% accuracy score.
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office
(May perform other duties as requested that may not be specifically addressed in this document)
Overview of the Role:
- Respond promptly to inquiries from creators, utilizing FAQs and reference materials.
- Communicate effectively through various channels, including online Q&A sessions and documentation.
- Gather and document feedback from creators to enhance the overall support program
- Manage online communities, including Discord, and foster a positive environment
- Assign game development tasks to creators based on project schedules
- Clarify task requirements, track progress, and ensure timely delivery
- Collaborate with internal teams to implement improvements based on creator feedback
- Communicate with the creator to adjust based on internal feedback concerning the deliverables.
Similar Jobs
Artificial Intelligence • Software • Biotech • Pharmaceutical • Generative AI
Build and operate production AI systems for FDA regulatory intelligence, including evaluation pipelines, document ingestion and retrieval, multi-agent workflows, data pipelines, cloud infrastructure, and secure multi-tenant services. Collaborate with former FDA experts to translate domain judgment into product requirements and evaluation cases. Own architecture, reliability, observability, cost, security, and rapid 0-to-1 delivery across the stack.
Top Skills:
AlembicAmazon EcrAmazon RdsAmazon S3Anthropic ApiApplication Load BalancerAws EcsAws FargateAws Secrets ManagerClaude Agent SdkCloudflareDockerFastapiGithub ActionsGraphragKnowledge GraphsLanggraphMcpOpentofuPostgresPymupdfPythonPython-DocxReactSQLSqlalchemyTailwind CssTerraformTypescriptVercel Ai SdkVite
Other • Utilities
Prospect and acquire new small and medium-sized business accounts within an assigned territory. Responsibilities include cold calling, networking, lead generation, needs analysis, solution-based selling, proposal development, negotiation, deal closing, sales funnel management, forecasting, and customer relationship growth. The role requires meeting or exceeding sales targets while recommending wireless products and services tailored to business needs.
Events • Food • Travel • Hospitality • Hotels & Resorts
Assists the Executive Chef in overseeing hotel culinary operations, including meal preparation, menu development, banquets, guest experience, kitchen workflows, team development, cost control, profitability, and compliance with health, safety, sanitation, and alcohol regulations.
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
