Processes vendor contracts, NDC rebate requests, special pricing, invoices, credits, and debits. Maintains contract and membership eligibility records, validates data, audits files, resolves rebate disputes and vendor denials, and supports trading partners and internal stakeholders. The role also handles customer setup, data entry, inbox monitoring, workflow updates, and administrative support while ensuring accurate and timely rebate processing.
Position Summary
The Contract & Rebate Specialist works with distributors on contracts and rebates and builds strong working relationships with dealers and vendors. This role processes NDC rebate requests for both internal special NDC pricing and rebates for end-user sales through NDC Dealers, coordinates and tracks membership eligibility for the company's rebate programs, and resolves issues arising from vendor denials of rebate claims or membership. The Specialist partners closely with the Contract Department to process sales and rebate contract data accurately, resolve disputes, and maintain the integrity of contract and eligibility records.
Key Responsibilities
Contract & Rebate Processing
- Maintain contracts and perform the rebate process for assigned vendors, including both internal special NDC pricing and rebates for end-user sales through NDC Dealers
- Complete new customer set-up requirements
- Perform data entry and upload of contract and rebate data
Membership Eligibility & Data Integrity
- Coordinate and track contract member eligibility
- Validate contract and rebate data
- Audit contract files regularly for unassigned contracts, contracts nearing expiration, and duplicate records
Dispute Resolution & Vendor Denials
- Complete the rebate dispute process and perform request analysis for assigned vendors
- Reconcile issues that result in vendor denials of rebate claims or membership
- Resolve exception issues and offer resolution services to trading partners
Billing & Reconciliation
- Issue invoices related to rebate processing
- Issue and reconcile rebate credits and debits to all trading partners for rebates, special pricing terms, and marketing promotions
Communication & Administrative Support
- Monitor the Contracts inbox and route messages to the proper resource
- Provide feedback to the department head on workflow progress and provide administrative support to the department
- Perform other duties as assigned
Qualifications
- A minimum of a high school diploma is required; a Bachelor's degree is preferred
- Knowledge of healthcare contracting preferred
- Strong written and verbal communication skills
- Microsoft Excel data analysis
- Highly detail-oriented with strong analytical abilities
- Strong problem-solving skills
Core Competencies
- Contract & Rebate Administration
- Data Accuracy & Attention to Detail
- Dispute Resolution & Problem-Solving
- Communication & Relationship Management
- Organization & Administrative Support
Success Metrics
- Accuracy and timeliness of rebate processing and contract maintenance
- Timely resolution of rebate disputes and vendor denials
- Data accuracy across contract and membership eligibility records
- On-time, accurate issuance of invoices, credits, and debits
- Reduction in exception items and duplicate or expired contract records
Similar Jobs
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handle inbound calls and warm leads, consult customers on insurance needs, recommend appropriate Property and Casualty coverage, and convert prospects into policyholders. The role requires paid training and licensing, strong communication and persuasion skills, PC proficiency, and availability for evening and weekend shifts. Employees work remotely using company-provided equipment and must maintain a dedicated workspace with reliable high-speed wired internet.
Top Skills:
Cable InternetDslFiber InternetHigh-Speed InternetPc
44 Minutes Ago
Easy Apply
Easy Apply
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Lead a team of Strategic Account Executives selling SaaS solutions to major enterprise customers. Responsibilities include hiring, coaching, account and territory planning, pipeline reviews, forecasting, sales enablement, KPI management, revenue target attainment, and direct involvement in high-priority deals. The role partners cross-functionally with Sales Development, Sales Engineering, Product, Marketing, Customer Success, Legal, and Sales Operations to drive strategic sales execution.
Top Skills:
CRMSaaSSalesforce
Edtech • Fintech • Sports
Lead accounting function including GL, AP/AR, payroll, financial reporting, controls, audits, and tax filings. Develop policies, streamline month-end close and automation, manage cash flow, provide financial analysis for forecasting and strategic planning, and mentor the accounting team to ensure compliance and operational efficiency.
Top Skills:
Bill.ComCaptivateCommission Automation SoftwareMaxioNetSuiteSalesforceStripe
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
