Compliance Manager

OUR  MISSION

Imagine building a better healthcare journey for cancer patients, where individuals and their loved ones feel seen, supported, and heard by their care team – both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way.

At Thyme Care, we share a passion for transforming the cancer care experience – not just for patients but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care; in the next few years, we will become a nationally recognized technology-driven and provider-centric care delivery model, reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deep—we're not satisfied with the status quo but determined to redefine it.

To make this happen, we’re building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful, we want to hear from you. Together, we can revolutionize cancer care and make a difference that lasts a lifetime.

WHAT YOU’LL DO

As the Compliance Manager, you will assist with the administration of our Clinical Compliance program to ensure adherence to applicable federal and state regulations, accreditation standards, scope of practice requirements, and internal policies. The role plays a critical part in mitigating risks, fostering a culture of compliance, and upholding ethical standards to drive patient safety and high-quality care. 

In this role, you will have four primary areas of responsibilities:

Risk Assessment, Monitoring & Auditing

You will facilitate risk assessment, monitoring, and auditing activities to proactively identify potential areas of vulnerability and non-compliance. You will guide development and implementation of risk reduction strategies and corrective action plans to address identified issues and monitor effectiveness of plans. 

Regulatory Monitoring & Interpretation

You will stay apprised of changes in healthcare laws, regulations, and accreditation standards and analyze their impact on care delivery operations and disseminate relevant information to stakeholders. 

Policy & Procedure Development

You will develop, review, and revise care delivery policies and procedures to ensure they are current, compliant with regulatory and accreditation requirements, and effectively implemented. 

Compliance Inquiries & Fact-Finding

You will serve as a resource to care team members by researching compliance-related inquiries and providing clear, actionable guidance on how to operationalize compliance requirements. You will perform reviews of concerns, incidents, and complaints and conduct root cause analyses to define remediation steps and measures to prevent recurrence.

In addition to these four areas, you will: 

• Collaborate effectively with cross-functional teams to ensure a coordinated and transparent compliance approach to support safe, quality care delivery. 
• Spearhead continuous audit readiness activities and help coordinate engagement with regulatory and accreditation bodies.

This role reports into our Director of Clinical Compliance and can be remote or hybrid based in our New York City or Nashville offices. 

WHAT YOU’VE DONE

To hit the ground running, you will have deep expertise and knowledge of compliance practices and industry standards. You will have experience articulating complex information and navigating sensitive discussions. We also expect you to see problems as opportunities and are often the first to step up, fix, and overcome them. 

WHAT LEADS TO SUCCESS

• People-first. Thyme Care’s mission and members matter to you, deeply.
• Expertise. You have a Bachelor’s degree in a related field (healthcare administration, business administration, or pre-law) and at least 3 to 5 years of experience in healthcare compliance. You have a professional compliance certification (CHC, CHPC) or the ability to obtain it within 18 months of hire.
• Organized. You’re skilled in juggling multiple tasks and working under pressure without sacrificing organization and quality in your communications and documentation.
• Effective listener and communicator. You are articulate, but you always start with listening and you hear what may not be voiced, because you listen so intently to others. You build rapport and great working relationships with members and colleagues.
• Comfort with ambiguity. Start-ups are fast-paced environments, and you understand that rapid changes to the business, strategy, organization, and priorities are par for the course… and part of the adventure. 
• Identify priorities and take action. You know how to identify and prioritize competing areas of focus and do what it takes to ensure that urgent and important needs are addressed immediately.

OUR VALUES

At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose.

Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is $125,000-140,000. The salary range could be lower or higher than this if the role is hired at another level. 

We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal opportunity employer.

Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.