Communications Sr. Manager

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Profile Summary:

We’re looking for a skilled communicator to join our Corporate Communications team. In this role, you’ll manage the full process of creating compelling content for internal and external audiences. If you excel at project management, have strong writing skills, and thrive in a collaborative environment, we want to hear from you. Bring your energy, autonomy, and start-up mindset to a team where you can make a real impact and help shape the future of our communications with fresh ideas, technology, and AI-driven approaches. 

This role will lead and support the execution of comprehensive communications programs that ensure clear, consistent, and strategic messaging across internal and external audiences. Serve as a trusted advisor to business leaders and functions, driving the development and delivery of high-impact communications that support organizational goals and foster employee engagement.

Please Note:  Work location for this role is flexible. This position allows remote work from home near any of our major office locations.

Profile Description:

• Develop and provide high-impact communications strategies, driving the creation and delivery of a wide range of materials, including announcements, internal campaigns, volunteering initiatives, leadership messaging, and other organizational communications, to both internal and external audiences via multiple delivery channels, ensuring consistency and alignment with company goals.
• Build and maintain integrated strategic communications plans that support a portfolio of internal business clients and functional groups (e.g. Human Resources, Legal, Risk and Audit) as well as individual programs and campaigns.
• Write, edit, and serve as central point for internal communications, press releases, and social media working with staff functions to ensure accuracy and conformance to legal and other requirements.
• Serve as a trusted advisor and communications counselor to business/functional leaders and the Brand & Corporate Communications team to ensure messaging alignment and timing across the organization.
• Assist in the management of large internal meetings, such as employee town halls. 
• Draft holding statements and Q&A documents for use with the media, employees and other business stakeholder groups. 
• Develop briefing packets in advance of all media interviews.
• Work with major media outlets, trade press, and other specific media.  Build relationships with local media where company has significant employee and client presence.
• Ensure brand consistency in all communications.
• Remain informed on industry best practices and proactively provide process-improvement suggestions.
• Other duties and projects as assigned.

Knowledge & Experience:

• Six-plus years of experience managing communications.
• Exceptional track record of developing and implementing successful communication strategies.
• Demonstrated leadership, achievement, and excellence in a world-class organization.
• Ability to partner with senior leaders.
• Excellent organizational skills with strong attention to detail.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
• Experience leveraging technology in support of communications. 
• Strategic thinker with excellent writing, listening, presentation and communications skills.  
• Bachelor’s degree in Communications, English, Journalism or related field.

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Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.