The Clinical Care Admin will support Care Coordinators with administrative tasks, manage patient documentation, ensure compliance, and assist patients in navigating IT issues.
Our Story
Complex conditions like COPD and congestive heart failure (CHF) are incredibly challenging to manage. People who are already struggling with isolation and the burden of these conditions become increasingly frustrated and disengaged, eventually falling through the cracks and landing in the ER. This cycle perpetuates poor health outcomes and excessive medical costs.
At NuvoAir we believe people deserve a better healthcare experience.
Our team embraces the challenges that others can’t or won’t - by integrating our clinical team with technology, NuvoAir creates a highly empathetic and personalized experience for each patient. This model not only helps patients in their homes, it also supports patients through our clinical trial partners.
Living our Company Values
• Patient obsessed: Every decision is made with our main focus in mind - improving the lives of patients
• Act like an owner: Ownership means we speak up, share ideas, give feedback, and are all accountable for growth.
• Focus on what matters: Creating meaningful solutions to challenging healthcare problems requires simplicity, clarity, and using our unique leverage
• Build to learn: Failing courageously is a virtue that drives learning and stems from an innovative spirit
• Practice confident humility: We aim to hold ourselves to the highest standards of humility, curiosity, transparency, and personal development
Working hours: 9-5pm MST/PST
Contracted 1099 position 40 hours/week
Where you’ll see your impact:
We are seeking a detail-oriented and organized Clinical Admin to support our Care Coordinators with essential administrative functions. This role plays a critical part in maintaining smooth clinical operations by ensuring accurate documentation, system updates, and compliance across platforms.
What you’ll be responsible for :
Upload and manage patient forms and documentation within the Athena EMR system.
Access and navigate vendor portals to retrieve and submit necessary clinical information.
Monitor and maintain chart compliance, ensuring all documentation meets regulatory and organizational standards.
Flag relevant information for the clinical team, ensuring timely follow-up and care coordination.
Work with patients over the phone to troubleshoot IT issues and gather pertinent information.
Check patients in for visits with providersAssist Care Coordinators with various administrative tasks to support patient care workflows.
Collaborate with clinical and non-clinical team members to ensure continuity of care and data accuracy.
Maintain confidentiality and comply with HIPAA regulations at all times.
You would be a good fit:
Previous experience in a healthcare or clinical administrative role preferred.
Familiarity with Athena EMR and other healthcare technology platforms is a plus.
Strong attention to detail and ability to manage multiple systems and tasks simultaneously.
Excellent communication skills and ability to collaborate in a team environment.
Knowledge of healthcare compliance and medical record management is highly desirable.
Please note the national salary range listed in the job posting reflects the new hire salary range across levels and U.S. locations that would be applicable to the position. Final salary will be commensurate with the candidate’s final level and final location. Also, this range represents base salary only and does not include bonus, equity, or benefits if applicable.
Compensation 1099 hourly rate: $15/hour
#LI-REMOTE
Building a diverse team is critical to our success:
At NuvoAir, building a diverse team isn't a lofty statement or goal, it's a necessity, and it's something we actively practice and talk about. We do not tolerate discrimination or harassment based on race, color, age, religion, sex, gender, disability status, sexual orientation, gender identity or expression, or any other basis covered by appropriate law. NuvoAir will provide reasonable accommodations for qualified individuals with documented disabilities.
What to expect from our interview process:
Our team’s impact is felt globally as we help patients with cardiopulmonary diseases better understand and manage their health. Every member of our team adds value as we work towards a better healthcare experience for all. Because of this, it’s not enough that we hire mission-oriented people who are self motivated. We also need to grow a team that aligns with our company values (listed above!) and who will be successful in startup life… it’s not for everyone and that’s okay!
Top Skills
Athena Emr
NuvoAir Boston, Massachusetts, USA Office
Our office is downtown next to PO Square - easy to get to via the T (Park St, Gov Center, South Station). We have unlimited coffee, drinks, snacks and fun perks (e.g. free kayaking). The Financial District has so many lunch places to choose from, and our office has a gym onsite for $20/month.
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