Provide front-desk client service at an SLT studio: greet clients, manage check-in, give Megaformer demos and tours, support instructors, handle basic machine maintenance, retail inventory, studio operations, and cleanliness.
CLIENT SERVICES TEAM – Boston (Back Bay)
Reports To: Studio Manager
Employment Status: Part Time/Non-Exempt
KEY RESPONSIBILITIES
- Greet and engage clients in a positive and friendly manner
- Provide the highest level of client/customer service and hospitality to all clients/prospective clients
- Share pricing and class information with prospective clients
- Deliver Megaformer machine demos to new clients
- Complete studio tours with new clients
- Work alongside and support SLT instructors to ensure a successful and seamless client check-in and class experience
- Ensure complete knowledge of Mariana Tek system
- Assist Management with day-to-day operations of the studio
- Ensure prompt response to studio emails; notify Studio Manager if needed
- Understand SLT product knowledge, policies and procedures for retail operations
- Complete basic Megaformer machine maintenance
- Actively maintain studio cleanliness and organization between each class so each client receives the best SLT experience
- Assist in retail inventory at the end of the month
- Complete opening and/or closing checklists
- Perform other studio duties as needed
QUALIFICATIONS
- Mariana Tek software experience a plus
- Leadership experience a plus
- Must have superior customer service skills
- Must have excellent interpersonal skills and a service-oriented outlook
- Must be highly organized
- Ability to work independently as well as on a team
- Should have a strong ability to communicate clearly with team members, clients and senior management
- Must be able to move and/or lift heavy items, up to 50 lbs.
- Available weekdays 6AM-1PM, weekdays 4PM-8:30PM and/or weekends 8AM-3PM
SLT actively seeks a diverse applicant pool in order to build the strongest possible team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Similar Jobs
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Leads global launch readiness and market integration for Pfizer’s pre-launch oncology therapy. Develops integrated launch strategy, sequencing, governance, market engagement, readiness KPIs, dashboards, budgets, and commercial forecasts. Partners across global, U.S., international commercial, medical, access, regulatory, manufacturing, finance, and analytics teams to align execution and resolve risks. Requires strong pharmaceutical marketing experience, strategic leadership, cross-functional collaboration, communication, and approximately 20% travel.
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Leads clinical pharmacology and model-informed drug development activities across Pfizer’s Internal Medicine portfolio. Responsibilities include designing clinical pharmacology plans, overseeing PK/PD analyses and studies, selecting doses and regimens, developing MIDD strategies, contributing to regulatory submissions, collaborating with multidisciplinary teams, mentoring colleagues, and advancing quantitative pharmacology methods through external and internal partnerships.
Top Skills:
Biomarker AnalysisClinical Trial SimulationsMechanistic Pk/Pd ModelingMiddNonmemPharmacokinetic/Pharmacodynamic (Pk/Pd) ModelingPharmacometricsPopulation ModelingRSystems Pharmacology
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Perform and support production of drug substances or active biological ingredients by following SOPs and GMP. Operate standard manufacturing equipment, ensure equipment functionality, maintain housekeeping and training, troubleshoot routine process issues, and assist in process execution, analysis, and continuous improvement within a team.
Top Skills:
Data Entry And Reporting SystemsGood Manufacturing Practices (Gmp)
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
