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At Hi Marley, we’re not just a technology company—we’re on a mission to revolutionize the insurance industry with our conversational platform that makes communication simple, efficient, and delightful. Built for carriers, powered by SMS, and designed by insurance experts, Hi Marley connects people through seamless, friendly conversations that save time, money, and hassle. Our platform helps insurance carriers strengthen customer relationships while streamlining operations. With a focus on collaboration, coaching, and powerful analytics, we deliver the insights insurance teams need when they need them—creating a smooth, frictionless experience for customers along the way.
Hi Marley is growing fast, and we're looking for a strategic, driven Senior Client Executive to join our team. This role is ideal for someone with a proven ability to close complex enterprise software deals, particularly within highly regulated industries like insurance and finance. You’ll manage full sales cycles, engage top-tier enterprise accounts, and showcase the unique value of Hi Marley’s solutions to C-level executives. You’ll collaborate cross-functionally and play a key role in driving our growth.
Teamwork and shared enthusiasm is a core part of our culture, which is why this role involves joining us in the Boston office for two days each week.
What You’ll Be Doing
- Lead complex enterprise sales cycles from prospecting to close
- Consistently generate and develop new business opportunities
- Strategically coordinate internal and external resources to drive deals forward
- Maintain accurate and timely pipeline updates, account plans, and activity tracking
- Meet and exceed quarterly sales targets
- Educate clients on the value of Hi Marley’s platform for both their teams and their customers
- Build and nurture strong, long-term relationships with clients and internal stakeholders
- Partner with the Customer Success team to maximize value delivery and client adoption
- Stay informed on industry trends, competitors, and evolving market conditions
- Collaborate with peers to develop strategic account and prospecting approaches
- Demonstrate deep industry knowledge and become a trusted advisor in the insurance space
- Provide regular strategic insights to help grow and optimize the sales pipeline
- Represent Hi Marley at industry events and conferences to build brand awareness
- Keep detailed records of account and opportunity data in Salesforce (SFDC)
What We’re Looking For
- 6+ years of experience managing and closing enterprise software sales
- Success in long, consultative sales cycles (6+ months)
- Industry expertise or strong familiarity with insurance
- A relationship-first approach with clients and internal teams
- Outstanding communication, organization, and collaboration skills
- Adaptability and resourcefulness in a fast-paced startup environment
- Willingness to travel 40–50% of the time to build and sustain client relationships
- At this time, we are only able to consider candidates who are currently authorized to work in the U.S. and will not require sponsorship now or in the future
Who We Are:
Hi Marley has three core values that are the foundation of our company culture, which every employee embodies:
- Max Courage - we encourage our team, our customers, and their customers to dream big, try new ideas and maximize impact by measuring risk.
- Be Humble – we lead with appreciation and promote a culture of humility, compassion and openness to learn from anyone, anywhere.
- Ubuntu “I am because we are” - we believe true success is much bigger than any single individual or company. By aligning our individual aims behind a shared purpose we can achieve our fullest potential, together.
Benefits and Perks:
On top of an exciting, supportive and intellectually curious workplace, we provide:
- Full benefits package for employees working 30+ hours per week, including parental leave, a matching 401k program, and medical, dental, vision, disability, and life insurance.
- Open vacation policy - we all work hard and take time for ourselves when we need it
- Competitive salary and generous stock options - we all get to own a piece of what we’re building
- A fun, lively startup culture
- Core values-based leadership
- A culture of employee engagement, diversity and inclusion
- Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup
Hi Marley is proud to be an equal employment opportunity employer. We celebrate diversity and do not discriminate based on gender, sexual orientation, gender identity, religion, race, veteran status, disability status, or any other characteristic protected by applicable law. We are committed to building an inclusive work environment representing a variety of backgrounds, perspectives, and skills, where all employees are encouraged to be their authentic selves.
Hi Marley participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information, please review the documents under "E-Verify Poster" here: https://e-verify.uscis.gov/web/OnlineResources.aspx
Hi Marley Boston, Massachusetts, USA Office
10 Post Office Square, Boston, MA, United States, 02109
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