CL Product Analyst Associate to CL Senior Product Analyst - Hybrid

Why Arbella?
At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company.
Other perks include:
•On-site gym and fitness classes and one-on-one personal training
•On-site nurse, nutritional counseling, and mental health resources
•Full-service cafeterias
•Free shuttle service to Quincy Adams T Station
•Tuition assistance programs
•Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more
•A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation
•Robust training, mentorship, and professional/personal development programs
•Colleagues who genuinely care about each other
Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.
It’s no wonder our employees have voted Arbella one of the Boston Business Journal’s “Best Places to Work” every year since 2009!
This is a range posting depending on the experience of the candidate. The position will execute on the strategic vision for Commercial Lines products, partnering with key stakeholders including Operations, Claim, IT, Actuarial, Finance, and Legal to drive profitability and growth. The product analyst primary responsibilities include the execution of product development, system enhancements, and competitor analysis. These tasks will drive strategy and support business objectives across functional areas such as coverage application, pricing sophistication, user experience, and ease of doing business with the aim of maintaining profitability growth within each line of business.

Under the direction of management, this individual will:

• Own strategic product decisions and collaborate with leadership to sustain profitable growth
• Provide recommendations for key areas to improve and expand the competitiveness of CL’s product offerings
• Support ongoing technology projects through requirement building and testing
• Keeps abreast of industry trends and proactively implements changes with assistance from Actuarial, Legal, Claims, and IT
• Collaborates with Underwriting and Operations to improve processes and monitor the quality and accuracy of quoting and policy issuance and maintenance.

Key Responsibilities:      

• Develop or maintain knowledge of the Commercial Lines organization and the systems which they use
• Assist and/or lead the research, analysis, and recommendations for final rate picks and product coverages
• Analyze key performance metrics and devise an action plan for underperforming segments
• Provide recommendations for the prioritization of work and escalate issues and decision points as needed
• Collaborate with Underwriting on appetite, guidelines, desired segment mix, and profit improvement
• Provide support on the development of state and line of business strategies
• Support and collaborate with agencies and other Arbella departments to:
• Provide subject matter expertise regarding product details such as rates, rules, forms, & compliance
• Devise product and ease of doing business improvements
• Control and budget expenses accordingly

Success Metrics:

• Well organized
• Detail oriented
• Delivers high quality work product
• Assigned tasks are completed on time
• Effectively learns new skills and successfully completes educational objectives on schedule
• Strong time management skills
• Ability to multitask and handle shifts in priorities
• Strong collaboration skills and ability to partner effectively with other functional areas

Requirements

• Bachelor’s degree preferred.
• Commercial Lines knowledge including pricing, coverage forms, underwriting, & competitive analysis preferred
• Experience working with technology teams, DOIs, and legal counsel preferred
• Experience interpreting management information reports and other business intelligence preferred

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