Supervise the circulation and reserve desk, including staffing, scheduling, payroll, training, and oversight of student assistants. Manage shelving, cataloging support, reserves processing, serials, interlibrary loan backup, virtual reference, and patron policy questions. Coordinate library facility appearance, support outreach, participate in committees, and assist with collection development and library operations.
Job Summary & Responsibilities
Libraries and Learning Resources (LLR) seeks a Circulation Supervisor to manage the Circulation/Reserve Desk, support Library operations, and ensure timely and effective service for patrons. This includes keeping the Circulation desk staffed during service hours, responding to requests or problems, working with student assistants to maintain the organization of print collections and the physical appearance of the library, assisting in collection development and reserves processing, and other projects as assigned. The Circulation Supervisor participates in Library committees and planning activities. Schedule is Sunday – Thursday, 11:0am – 7:00pm, with some changes during school breaks and summer.
Supervision (50%)
- Supervise the Circulation Desk
- Hire, schedule and submit payroll for student assistants
- Coordinate training student assistants
- Assign tasks to student assistants and supervise their work
- Supervise daily shelving of serials and books
Access and Collections (40%)
- Assist in cataloging print and digital materials
- Participate in organizing, ordering and collecting books for Reserves, including physically placing books on reserve and sending deliveries to other libraries
- Serve as backup for interlibrary loan requests
- Process print serials
- Interpret library policies for patrons
- Support Virtual Reference service
Facilities (10%)
- Coordinate maintenance of physical appearance of library facility
- Collaborate with other Library members in Library outreach activities
Required:
- A bachelor’s degree
- Excellent communication skills
- Excellent organizational skills, including attention to detail and meeting deadlines
- Ability to be reliable
- Ability to work independently
Desired:
- Supervisory experience
- Customer service experience
- Library experience or attending a graduate program in Library Science
Physical Requirement:
- Standing, sitting, manual dexterity, ability to move between offices and floors of buildings
- Ability to meet deadlines and perform well under pressure
- Ability to be physically in attendance at designated worksite during scheduled work hours
- Normal range of vision and hearing (with or without correction)
- Ability to lift up to 5-10 lbs.
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Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
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- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
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