Channel Client Development Manager

General Summary of Position:

The Channel Client Development Manager role focuses on strategic account management and revenue growth through upselling to existing and new clients, as well as agents.

Job Duties and Responsibilities:

Upselling & Revenue Growth: This is a quota-carrying role focused on upselling Granite’s products to existing clients.

Account Management: Serve as the primary contact for a portfolio of customer accounts, offering tailored support and solutions.

Quarterly Reviews: Conduct detailed quarterly account reviews to assess satisfaction and uncover new opportunities.

Executive Engagement: Build relationships with client executives to align Granite’s offerings with their strategic goals.

Product Expertise: Develop deep knowledge of Granite’s product suite to recommend optimal solutions.

Client Communication: Maintain proactive and consistent communication to foster trust and identify evolving needs.

Strategic Planning: Create account plans to manage growth, upsell opportunities, and strengthen client relationships.

Qualifications:

Bachelor’s degree in business, Marketing, Communications, or a related field (preferred).

1–2+ years of experience in account management, sales, or client relationship roles.

Proven ability to build executive-level relationships.

Strong organizational, communication and presentation skills.

Experience with CRM tools Salesforce, Microsoft Office.

Travel.

Benefits:

Competitive base salary with uncapped commission and quarterly bonuses.

Comprehensive benefits: health, dental, vision, life, disability, 401(k) with match, childcare, tuition assistance.

Professional development and training.

Annual President’s Club Trip.

Career advancement opportunities.

Onsite gyms and a strong philanthropic culture.

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled