Case Manager in Training

Summary

This role will work as a floater in our office, training and supporting several attorneys and case staff on rotation. This position trains for an eventual move to a highly sought Case Manager position.

Compensation for this role starts at $23 per hour.  

Responsibilities

• Assist Case Managers and Attorneys in organizing and maintaining client files, gaining exposure to caseloads of 100+ cases.
• Submit check requests for records including medical documentation, accident reports, driving history, and vehicle ownerships.
• Support demand preparation by gathering and organizing case documents electronically.
• Handle certified mail processing and support digital document handling.
• Perform general administrative tasks including typing, operating office equipment, and sorting mail.
• Support electronic file management while building knowledge of case phases and documentation best practices.
• Prepare and send standard letters including turndowns, new representations, contracts, and multi-party combo letters.
• Assist in drafting and sending demand letters to build knowledge of negotiation and settlement processes.
• Work closely with an experienced Case Manager to build core case management skills and support long-term professional development.
• Assist with other related duties to gain broader experience and contribute to case progress and team efficiency.

Qualification

• High school diploma or GED
• 1-2 years of experience as an Administrative Assistant, Insurance Adjuster, or Support Role preferably in a law firm setting or in a corporate legal department
• Highly organized with the ability to multitask, prioritize, and demonstrate attention to detail with a great attitude
• Strong written and verbal communication skills, including good presentation skills
• Willingness to learn and work with multiple employees within our organization
• Extensive expertise in computer programs, databases, Microsoft Office Suite, and type no less than 35 wpm

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