Business Solutions Manager

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

Overview:
The Business Solutions Manager (BSM) drives scoping, estimation, and proposal generation of implementation & advisory services using value selling techniques and best practices. This role involves positioning implementation packages for PTC Services as prime as well as selling Advisory and Adoption Services. The industry and customer focus will be Federal Aerospace & Defense and Electronics and High-Tech. This role will be responsible for developing credible Statements of Work (SOWs) assuring that the scope meets the customer’s needs leading to customer satisfaction and expansion outcomes. This role will drive key activities in collaboration with Sales, Solutions Consulting, Services Market Leads, and Partner Services teams.

Key Responsibilities:

• Outcome based focus - Able to consult customer and partners on alignment of outcomes and business solutions at a global enterprise level. Uncovers and articulates critical success factors necessary for the customer to acquire, implement, and utilize a solution.
• Scope Verification – Analyze, design and develop a software solution implementation plan based upon current vs. future state of the customer’s business. Prescriptive in recommending solution designs and implementation approach to optimize value for customer with PTC solutions.
• Advisory Services – Position and recommend PTC’s adoption and advisory services to support partners in developing credible SOWs.
• Deal Management - Effectively manages and closes complex sales cycles from business champion to c-suite (CIO/CEO) level. Proactively manages pipeline.

Preferred Qualifications:

• Proven experience building and maintaining strong relationships with a diverse set of internal and partner constituencies including alliance, product sales, marketing, operations, finance, legal and senior level executives
• Proven experience selling services, scoping projects, and developing Statements of Work (SOWs)
• Previous experience in a sales quota carrying role
• Experience working in the Federal Aerospace and Defense Industry and/or electronics and high-tech
• Experience with Product Lifecycle Management

Basic Qualifications

• U.S. citizenship is required
• 8+ year of experience selling services
• Excellent interpersonal, written, and verbal communication skills
• Bachelor’s degree in business or related field

What We Offer:

• An opportunity to shape and refine the technical landscape within the organization.
• Mentorship from seasoned architects and developers to accelerate professional growth.
• A dynamic, innovative environment that encourages continuous learning, experimentation, and career advancement.

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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