Business Intelligence Technology Director

Job Description
Business Intelligence Technology Leader
Wilmington - HQ, USA
Monday-Friday 8:00 am to 5:00 pm
Hybrid
The Business Intelligence Technology Leader has a leadership role for leading, developing and implementing the organization's overall business intelligence strategy. This includes BI platform development & modernization, ETL design & implementation, developing data science, data engineering strategies supporting reporting, analytics & automation solutions.
Responsible for strategic planning, cross departmental collaboration, budget management, stakeholder management and long-term BI strategy development. The leader will partner closely with Finance, business units, Sales & Marketing and Enterprise Technology teams globally to drive BI development, transformation and optimization initiatives. The BI leader is responsible for aligning BI function with the department and organization's overall goals and objectives.
Some of the things you will be doing:

• Define and execute the Business Intelligence technology roadmap in alignment with department and enterprise strategy.
• Serve as the strategic partner to Finance leadership, ensuring technology solutions meet evolving business needs.
• Lead the modernization of Business Intelligence platforms including Enterprise Data Warehouse, Data Lakes, Big Data platforms, and reporting systems.
• Oversee the delivery of Business Intelligence programs, projects including upgrades, implementations, and integrations.
• Ensure Business Intelligence technology services meet SLAs, compliance requirements, and performance targets.
• Plan, deploy, and monitor Data & Analytics efforts
• Champion automation and process optimization using RPA, low-code platforms, and analytics tools.
• Own systems control and support audits, compliance, and data integrity standards.
• Manage vendor relationships, contracts, and budgets related to Business Intelligence technology services.
• Lead and grow a high-performing team of Business Intelligence technology professionals (developers, analysts, project managers).
• Drive adoption of next-gen technologies (Databricks, Snowflake, predictive analytics, AI-driven reporting).
• Experience in Machine Learning, AI tools and technologies
• Implementation experience in creating cloud, on prem pipelines with incorporating Machine Learning, AI, Deep Learning, Neural Networks and Chatbots
• Identify and implement innovative tools that improve reporting & analytics solutions

Qualifications:

• Bachelor's or master's degree in computer science, Information Systems, or a related field.
• 10-15 years of experience in finance technology roles, with at least 5 years in a leadership role.
• Deep understanding of Business Intelligence trends and technologies
• Experience in database technologies and tools (Oracle, SQL Server, etc...)
• Experience in data modelling, data warehousing and data processing methodologies
• Experience in ETL and Data Processing Technologies (Informatica, Microsoft SSIS, Alteryx)
• Hands-on experience with Business Intelligence ETL and Reporting tools & technologies
• Proven ability to lead cross-functional programs and engage with finance and technology stakeholders globally.
• Hand on experience setting up and scaling Business Intelligence technology globally
• Strong analytical and communication skills; ability to translate between finance and technology.
• Change management and strategic thinking abilities

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About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

• CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace.

• We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.

• Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.

• CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more.

• As business needs allow, CSC offers hybrid/remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

• Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It's an exciting time for us in terms of growth and expansion.