Business Intelligence Developer

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Responsible for design, development, testing, implementation, and maintenance of enterprise analytics, reporting and data warehousing needs. Design, innovate, and implement solutions as needed to improve systems and processes. Assists customers in identifying reporting/data extraction solutions to meet functional needs, streamline or assist with operations, and ensure patient safety and confidentiality. Possesses critical thinking skills to assess analytical needs and determine the appropriate course of action. Use of performance improvement, project management, cost accounting, industrial engineering, and technology skills will be employed to work with all levels of WVUHS management and medical staff. Continuous learning of current data base structure, tools, and extraction methods are required to confer with customers and other members of the application teams.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Master’s degree in Information Technology/Computer Science, Engineering, Business Management, Business Administration,

Accounting, or Hospital Administration, OR 4 years of data analytics experience required.

2. This position may require certification in support of the responsibilities of the position, which will be provided by WVUHS Information Technology. Certification completion will be required within the new hire probationary period.

EXPERIENCE:

1. Minimum 1 year experience working with relational data base structures including design, testing, troubleshooting problems and/or training required.

2. 1 year of experience in data analysis and/or health care planning background required.

3. 1 year of experience with reporting tools such as Crystal Reports required.

4. Experience with Structured Query Language (SQL/Oracle) and/or Business Objects required.

5. Internal employees must meet all mandatory competencies in current position in order to qualify for promotion within IT.

OR

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelor’s degree in Information Technology/Computer Science, Engineering, Business Management, Business Administration, Accounting, OR 4 years of data analytics experience required

2. This position may require certification in support of the responsibilities of the position, which will be provided by WVUHS Information Technology. Certification completion will be required within four months of formal certification training completion.

EXPERIENCE:

1. 2 years of experience working with relational data base structures including design, testing, troubleshooting problems and/or training required.

2. 2 years of experience in data analysis and/or health care planning background required.

3. 2 years of experience with reporting tools such as Crystal Reports required.

4. Experience with Structured Query Language (SQL/Oracle) and/or Business Objects required.

5. Internal employees must meet all mandatory competencies in current position in order to qualify for promotion within IT.

PREFERRED QUALIFICATIONS:

EXPERIENCE:

1. Familiarity of applications to be supported preferred.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Business Requirements, Process Analysis and Report Writing: Writes and develops reports independently and generates business analysis. Ensures end users' knowledge and usage of the developed tools and reports are satisfactory. Makes suggestions for problems, solutions, or enhancements; partners with subject matter expert to understand problems and/or inefficiencies. Completes service requests independently. Meets with customers to understand business needs for reporting requests and help identify opportunities to deliver business intelligence solutions that align with organizational strategies. Utilizes knowledge of all aspects of information technology including data management, data standards, data relationships, database structures, system design, systems implementation to create moderate to complex reports. Produces moderate to complex reports using reporting tools such as Access, Crystal, Sequel Developer or. Identifies data sources and the appropriate data fields to use for reporting and analytic needs. Determines the most ideal business tool. Communicates systems improvement analysis, findings, recommendations, and PI tools. Provides formal and informal presentations and overviews to all levels of staff and management of WVUHS and related parties. Educates Performance Improvement teams regarding process and data issues. Maintains superior software skills needed to produce high quality graphics and presentations and formal written reports. Confers with users to design and maintain analytics that effectively communicate data trends needed to measure PI activities and/or project goals.

2. Operations Analysis: Independently diagnoses and resolves issues and/or incidents for moderate complex business systems or processes. Analyzes information in the reports developed to identify issues, trends, or interesting findings to be shared with the customer and propose alternative solutions.

3. Systems Analysis and Integration: Independently active in system upgrades and enhancements. Independently completes functional testing. Creates prototype designs for basic to moderately complex workflow and/or programs. Development of solutions by applying knowledge of data structures and extraction techniques. Builds, tests and implements basic to moderately complex specifications and changes with customers. Ability to define system capabilities and requirements of customers. Assists in training of customer’s team members.

4. Project Coordination: Defines tasks and creates team work plans with moderate supervision. Delegates work to others and monitors progress. Identifies issues affecting work progress and recommends solutions. Assists Senior BI Developer in controlling project costs, communicating any project-related expenses and recommends ways to control costs (if assigned).schedule variances and potential scope changes, task, goals and milestones in status reports and/or appropriate personnel. Measures the progress toward goals and revises work plan accordingly. Participates with management personnel in planning, direction, and coordinating operational and/or procedural matters to meet goals and objectives. Functions as the project coordinator when assigned by management. Duties include project time management, task and personnel coordination and scope management. Follows hospital’s project management methodology. Provides project coordination services to customers as assigned. Delegates work to associate and monitors progress. Assures project changes or additions updated using appropriate project management toolsets. Ability to organize and prioritize multiple simple to moderately complex assigned task. Provides input into the assessment of appropriate work effort for a task or project.

5. Team Building: Assists and mentors co-workers. Seeks and respects the views of others, including patients/families and customers when appropriate.  Creates and updates internal documentation for team members to use. Coaches and provides support/encouragement for employees to exceed their own expectations.

6. Adheres to the established policies of the West Virginia United Health System (WVUHS) as well as the policies of the entity or entities where the IT team member is assigned to work and/or employed.

7. This position may require travel to other West Virginia United Health System (WVUHS) facilities or affiliated sites to assist with implementations, training, and/or support

8. Accepts on-call responsibilities and responds with action, either by phone call or on-site as defined by Department Policy.

9. Other duties may be assigned.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping are necessary body movements utilized in performing duties through the work shift.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

1. The work environment is a standard office environment.

SKILLS AND ABILITIES:

1. Ability to handle and maintain confidential information

2. Ability to work well under high stress conditions.

3. Ability to work independently or cooperatively as a team member.

4. Ability to adapt to various workloads and assignments.

5. Ability to work with multi-disciplinary groups and facilitate meetings.

6. Must have reading and comprehension ability.

7. Must be able to type.

8. Possess good oral and written communication skills.

9. Ability to prioritize tasks.

10. Must have independent decision-making ability.

11. Ability to work in a fast paced and rapidly changing environment.  Must be flexible.

Additional Job Description:

Scheduled Weekly Hours:

40

Shift:

Exempt/Non-Exempt:

United States of America (Exempt)

Company:

SYSTEM West Virginia University Health System

Cost Center:

525 SYSTEM IT Strategic Analytics