Business Implementation Project Manager

HireVenture is seeking a Business Implementation Project Manager (PM) on behalf of our client.
This role is responsible for leading the planning, coordination, and execution of business system implementations and process improvement initiatives across departments. The PM acts as the primary liaison between business stakeholders, developers, and solution architects to ensure requirements are gathered, designs are developed, and solutions are successfully delivered.

This position focuses on business processes and system implementation—not IT infrastructure—requiring strong business acumen, system workflow knowledge, and excellent communication skills. Responsibilities include attending weekly meetings to capture information for leadership, providing structured status updates (weekly and monthly), and ensuring deadlines and deliverables are tracked and managed effectively.

Project Planning & Strategy

• Define and maintain a 3-year project scope and roadmap that aligns with business needs, outlining deliverables, phased strategies, and budget requirements.
• Create and manage implementation plans, timelines, and resource allocations.
• Establish and lead cross-functional task forces through design, build, and rollout phases.
   

Liaison for Gathering Project Data Requirements

• Partner with department heads (Accounting, Sales, Operations, Technical, etc.) to capture business needs, must-haves, and nice-to-haves.
• Serve as the primary liaison between Operations and Architects, ensuring alignment of requirements.
• Track updates from architects/developers and surface potential gaps or new requirements.
• Ensure best practices are followed in requirements gathering and documentation.
   

Execution & Deliverables

• Translate business requirements into clear deliverables with timelines.
• Manage workflows and lead implementation meetings to align stakeholders.
• Provide structured progress reports to leadership and stakeholders.
• Oversee testing and validation to confirm solutions meet requirements prior to rollout.
   

Stakeholder Management

• Serve as the primary business-facing representative (approx. 70% of role).
• Facilitate communication across departments to ensure alignment and smooth rollouts.
• Conduct regular status meetings and follow-ups on open tasks.
   

Process Improvement

• Identify workflow gaps and recommend process or system improvements.
• Benchmark against industry best practices to drive operational efficiency.
• Support change management efforts, including training and guidance during transitions.
   

Additional Duties

• Manage risks by identifying potential issues and mitigation strategies.
• Track project budgets and resource allocations.
• Maintain documentation including project records, workflows, and decision logs.
• Conduct post-implementation reviews, gather feedback, and refine processes.
   

Project Management Lifecycle

• Initiation – Define scope, stakeholders, success criteria, and resource needs.
• Planning – Develop detailed timelines, milestones, dependencies, and risk assessments.
• Execution – Coordinate tasks, assign responsibilities, and manage implementation activities.
• Monitoring & Controlling – Track progress, manage risks/issues, provide updates, and adjust as needed.
• Closure – Conduct reviews, capture lessons learned, confirm deliverables, and transition ownership.

• 5+ years of experience in project management or business implementation roles.
• Strong understanding of business systems, workflows, and cross-departmental processes (non-IT infrastructure).
• Excellent communication, facilitation, and stakeholder management skills.
• Proven ability to manage multiple projects and deadlines in a fast-paced environment.
• Strong business acumen with the ability to balance customer priorities and operational feasibility.
• Familiarity with project management tools, methodologies, and best practices.