Business Development Representative

Location: Boston, MA or Lindon, UT

Sales at GoTo

At GoTo, our Sales team connects businesses and people with technology solutions that simplify and empower their day-to-day lives. We’re constantly elevating our approach by leveraging the latest AI-driven tools—giving you the edge to identify opportunities, personalize outreach, and deliver meaningful results for our customers and partners. Here, creative problem-solving and data-backed insights go hand-in-hand, helping you prospect smarter and match our solutions to each unique need. Join us and be part of a company where innovation is at the core, and where your ambition helps shape the future of sales in an AI-powered world.

As a Business Development Representative, you would be working on: 

• Prospecting: Research, create, develop targeted prospect lists.  Execute marketing campaigns to increase new user acquisition and conversions. Work on centralized outbound campaigns in partnership with Marketing, the vertical team, MSP program, and Partners. 

• Engagement: Leverage your understanding of the personas we’re targeting and the business problems our products solve to create curiosity/generate interest with prospective GoTo customers.   Mainly through outbound call programs as well as via online chat, and email.  

• Execution: Meet or exceed KPIs while focusing on quality.  Collect, analyze, report data around performance, campaign, and operational execution to drive conversions and qualified leads.   

• Growth: Share, learn, collaborate with team members and managers to develop strategies, improve execution, and ideas that drive business results and career progression.      

What We’re Looking For  

As a Business Development Representative, your background will look like:  

• Professional experience requiring determination, grit, and resilience.  

• Positive and energetic phone skills, active listening skills, strong writing, and presentations skills.   Must feel comfortable with cold outreach, thorough prospect cadences, and multithreading.  

• Coachable, naturally curious, and intrinsically motivated.  Highly organized with excellent time management skills. 

• High degree of business acumen and technical aptitude.  Sales methodology training and proficiency in Sales CRM tools a plus. 

• 1-year prior SaaS Sales experience & 4-year college degree or equivalent experience

What We Offer

At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life—at work and beyond. Here are just some of the benefits and perks you can expect when you join our team:

• Comprehensive health benefits, life and disability insurance, and fertility and family-forming support programs

• Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days

• Tuition and reading reimbursement programs to support your continuous learning and professional growth

• Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching

• Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact.

At GoTo, you’ll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between. You’ll work towards a shared goal with an open-minded, cohesive team that’s greater than the sum of its parts. We’re committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we’ll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed. Learn more.