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About Mirakl
Mirakl is the leading provider of eCommerce software solutions. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business.
Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media.
Mirakl is trusted by Macy’s, Saks, Henry Schein, The Knot, 1800-Flowers, Best Buy, Lowe's, Ulta and 450+ industry-leading businesses worldwide. For more information: www.mirakl.com.
Your Impact
The Inbound Business Development Representative role is critical to Mirakl Connect’s growth. As the first point of human contact for prospects who engage with our content, website, events, and partner ecosystem, you’ll qualify interest, triage needs, and create the momentum that powers our revenue engine. You will turn high-intent inbound demand into qualified pipeline for our Account Executives while delivering an exceptional, consultative first experience of Mirakl Connect.
Mirakl invests deeply in the development of our BDRs. You’ll be actively mentored, supported, and enabled with best-in-class tools and training to grow into the next cohort of Account Executives, sales leaders, and GTM professionals.
Note: This role requires candidates to be onsite in our Boston, MA office at least 3 days/week.
What You Will Do at Mirakl
- Respond to inbound leads from web forms, content downloads, events, trials, and partner referrals.
- Qualify prospects using a consultative approach.
- Route, schedule, and create high-quality meetings and opportunities for Connect Account Executives.
- Understand Mirakl Connect’s value proposition, ideal customer profiles, and use cases across industries.
- Map prospect needs to relevant Mirakl Connect solutions and content; personalize follow-up across email, phone, and social.
- Provide feedback to Marketing on lead quality, content resonance, and funnel conversion to optimize campaigns.
- Support campaign execution around webinars, trade shows, and digital programs; conduct timely, targeted event follow-up.
- Maintain lead, contact, and activity hygiene in Salesforce, tracking and reporting on SLAs, conversion rates, and pipeline contribution.
What Mirakl is Looking for in a Candidate
- 1+ year(s) previous successful sales, customer-facing, or inbound/demand response experience OR a strong desire to begin a sales career
- Excellent communication, discovery, and presentation skills (written and verbal) to persuasively connect with senior-level decision makers
- Thoughtful, engaging, energetic, and self-aware; able to build trust quickly and create value in every interaction
- Process-oriented and data-driven; comfortable managing SLAs, prioritizing queues, and working from dashboards
- Continual improvement mindset; coachable with a bias for action and learning
- Familiarity with marketplace, eCommerce, retail, or B2B SaaS concepts a plus
- Proficiency with Salesforce, Outreach, and Sales Navigator is preferred but not required #LI-HYBRID
Below you will find the reasonably estimated annual compensation range for this role. This range includes a base salary and, where applicable, a variable incentive (e.g.,bonus or commission) tied to the role. Your starting compensation within this range will be based on your relevant skills, and experience and education, with any future adjustments informed by role scope, performance, and internal pay equity. In addition, Mirakl offers a wide range of competitive benefits including health, dental, 401(k) match plan, commuter, and PTO. Find out more about our benefits here.
We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a hyper-growth company at the heart of digital transformation for the world’s most forward-thinking organizations, we strongly encourage you to apply to any of our roles, even if you think you’re not an exact match.
Mirakl Boston, Massachusetts, USA Office
Our new downtown Boston office is located in the 100 Summer Street building, offering great amenities and convenient to main transportation hubs, including South Station and Downtown Crossing. We are also near to High Street Place and several other fun restaurants, bars, and local activities.
What you need to know about the Boston Tech Scene
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
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- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
