Develops healthcare provider partnerships and referral networks to achieve enrollment goals for Element Care PACE. Leads business development strategy, identifies and negotiates contracts with partner organizations, presents the program to stakeholders, manages community relationships, partners with Marketing on go-to-market efforts, monitors budgets, and recruits and manages Outreach Account Representatives.
GENERAL SUMMARY:
Incumbent is responsible for identifying and contracting with partner organizations able to refer potential Participants to Element Care PACE. Develops and implements strategies to achieve annual enrollment targets and leads a team of Outreach Account Representatives selling and promoting enrollment in Element Care PACE.
Essential Responsibilities:
- With guidance from leadership, develops and implements annual business development strategy that includes activities necessary to achieve referral and enrollment goals from targeted contracted and potentially contracted partners and prospects.
- Identifies, qualifies, and secures through contract, new partnerships with referral producing provider organizations such as assisted living facilities, adult day health, housing organizations, specialty providers.
- Understands, expertly describes, and presents the Element Care PACE program and value proposition to internal/external groups such as employees, referrals, caregivers, and accounts, as well as potential partners.
- Builds business relationships with current and potential contracted provider organizations
- Screens potential partnership deals and develops negotiating strategies considering deal requirements, risks, and rewards; estimating partners' needs and goals, attempting to develop win/win partnerships considering Element Care PACE priorities.
- Closes new partnership deals by coordinating proposal development and working closely with legal counsel to draft and negotiate contracts.
- Serves as a visible member of the community and serves as an ambassador of Element Care PACE at community meetings and events.
- Understands the local marketplace and the key players that operate within that marketplace
- Partners with Marketing to implement go-to market strategies
- Monitors departmental budget expenses and reporting.
- Recruits, develops, manages and motivates staff. Initiates and communicates a variety of personnel actions including employment, termination, performance reviews, salary reviews, and disciplinary actions.
- Performs other duties as required
Qualifications & Skills:
- Bachelor’s degree preferred or equivalent years of business/sales and success in relevant field
- Minimum 5 years of sales experience in healthcare or group insurance strongly preferred
- Knowledge of Medicare, Medicaid, and dual eligible programs a plus
- Be socially adept and good with numbers.
- Experience with lead generation and prospect management.
- Excellent verbal and written communication skills.
- The ability and desire to call, connect, and interact with potential partners and Participants.
- Be persuasive and goal-oriented; self-motivated and self-directed.
- Excellent written and verbal communication skills; able to demonstrate patience and enthusiasm while communicating with potential clients.
- Ability to professionally and confidently communicate with C-Level Executives.
- Excellent computer skills and high-level proficiency in work-related applications.
- Ability to attend events outside of regular business hours.
- Ability to develop strong relationships with multiple partner organizations and referral sources.
- COVID vaccinated preferred.
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Leads business development and provider network growth for a PACE healthcare program. Identifies, negotiates, and contracts with referral-producing organizations; develops enrollment strategies; presents the program to partners and community groups; manages partnerships, budgets, marketing initiatives, and an outreach sales team. Requires healthcare or group insurance sales experience, strong communication and negotiation skills, relationship-building ability, and knowledge of Medicare, Medicaid, or dual-eligible programs.
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