Business Analyst

About Inizio Evoke

In the journey of life, your career should make a difference.

At Inizio Evoke, we come together—to do the best work, in the best possible place. We're all in. Because it's everyone's role to make health more human™.

About the Role:

We are looking for a detail-oriented and execution-focused Business Analyst to help deliver AI-driven digital transformation programs across Inizio Evoke. You will partner with the Senior Product Manager and teams to document requirements, coordinate partners, and ensure the delivery of compliant, scalable AI-enabled solutions across marketing and communications.

You Will:

Requirements Gathering & Documentation

· Work with the Senior Product Manager to capture and refine business requirements for AI-driven workflows, platforms, and digital tools.

· Conduct partner interviews, business process mapping, and gap analysis.

· Write clear and detailed documentation including business requirement documents (BRDs), functional requirement specifications (FRS), and user stories with acceptance criteria.

· Maintain version-controlled documentation and traceability throughout the development lifecycle.

Workflow & Process Analysis

· Analyze existing workflows across strategy, creative, and compliance processes to identify areas of automation and efficiency gains through AI integration.

· Create visual process models, user flows, and data maps using tools such as Miro or LucidChart.

· Support design of future-state processes and help prioritize improvement opportunities in consideration of product roadmaps.

Compliance & Risk Alignment

· Collaborate with legal, data and security teams to ensure that solutions meet regulatory standards, including data privacy and retention policies.

· Help prepare risk assessments, control matrices, and compliance documentation.

· Help embed auditability and traceability into platform workflows.

UAT & Release Readiness

· Support User Acceptance Testing (UAT) by preparing test cases, coordinating end-user validation, and documenting outcomes.

· Work with the Product Manager to assess defects, update requirements, and finalize release artifacts.

· Track feature readiness, go-live preparation, and change management activities.

Data Analysis

· Gather metrics related to user adoption, workflow efficiency, and platform performance.

· Help build dashboards logic using tools like Power BI or Excel to track important transformation metrics.

· Present findings to our teams to support continuous improvement.

You Have:

Professional Experience

· 5+ years of business analysis experience

· Experience documenting requirements and collaborating with product, engineering, and QA teams.

· Experience supporting digital or platform-based product development, within AI, SaaS, or workflow automation projects.

Skills & Proficiencies

· Proficiency in creating documentation (BRDs, user stories, acceptance criteria, UAT scripts).

· Knowledge of Agile-Scrum delivery, including use of JIRA, Confluence, or similar tools.

· Familiarity with process modeling tools such as Miro or Lucidchart.

Execution Mindset

· Collaborative team player able to work with diverse partners across product, legal, tech, and operations.

· The ability to translate technical concepts into business language.