Business Analyst III/IV

The next part of your journey is right around the corner — with The Standard.

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

Job Summary

The Business Analyst supports business and technology teams by analyzing processes, identifying system and data-driven solutions, and delivering improvements that enhance operational efficiency and customer experience. This position will be filled at either the Business Analyst III or Business Analyst IV level, depending on the candidate’s experience, skills, and business needs. Each role partners with stakeholders to gather and document requirements, define current and future state processes, and support initiatives ranging from system enhancements to large, cross-functional projects.

• BA III Salary Range: $100,000 – $111,000
• BA IV Salary Range: $115,000 – $125,000

Key Responsibilities

• Analyze business processes and systems to identify gaps and recommend solutions
• Gather and document business and system requirements (current and future state)
• Partner with business and IT teams to deliver system enhancements and process improvements
• Lead or support testing efforts, including test planning and execution
• Perform root cause analysis and contribute to reporting and data insights

Skills and Background You’ll Need

Education: Bachelor’s degree in Business or a related field (or equivalent experience)

Experience: BA III: Minimum 6 years of progressive experience in business analysis, financial services, retirement plans, technology delivery, or related fields

• BA IV: Minimum 8 years of progressive experience in business analysis, financial services, retirement plans, technology delivery, or related fields
• Experience gathering and documenting business and system requirements
• Experience working with cross-functional stakeholders across business and technology teams
• Experience supporting or leading system implementations, enhancements, or process improvements
• Experience in retirement plans or financial services domain
• Experience with Salesforce and/or PACE
• Experience working within Agile methodology and SDLC environments
• Certifications such as CBAP, CCBA, PMP, or certifications in process, performance management, or quality assurance/testing preferred
• Experience using artificial intelligence for requirements gathering.

Key Behaviors of a Successful Candidate

• Adaptability: Sees possibilities in changing circumstances, accepts and understands change, and adjusts quickly to shifting priorities
• Collaboration: Builds strong relationships and partners effectively across business and technical teams
• Problem Solving: Uses data and analysis to identify root causes and deliver effective, scalable solutions

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions

• An annual incentive bonus plan

• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure

• A supportive, responsive management approach and opportunities for career growth and advancement 

• Paid parental leave and adoption/surrogacy assistance

• An employee giving program that double matches your donations to eligible nonprofits and schools

In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.

Salary Range:

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. After any conditional offer of employment is made, the background check will include an individualized assessment based on the applicant’s specific record and the duties and requirements of the specific job. Applicants will be provided an opportunity to explain and correct background information. All employees of The Standard must be bondable.