Enhances Revenue Cycle efficiency by designing and implementing automation and optimization solutions using Epic, Studio-X, Power Automate, and Copilot Studio. The role streamlines workflows, reduces manual effort, supports scalability, applies lean methodology, and promotes continuous improvement. Responsibilities include cross-department collaboration, coding and process improvement, training, ongoing support, and leveraging emerging technologies to improve operational performance.
Find your calling at Mercy!The Automation & Optimization Analyst is a key role within the Revenue Cycle department, focused on enhancing operational efficiency through automation and optimization solutions. This position utilizes tools like EPIC automation, Studio-X, Power Automate, and Copilot Studio to streamline workflows and reduce manual effort. The analyst is responsible for leveraging advanced coding solutions and new technologies to support process improvements and scalability. They champion a culture of continuous improvement and innovation, collaborating across departments and providing training and support for ongoing development needs. A deep understanding of Revenue Cycle processes, lean methodology, and automation technologies is essential for this role.Position Details:Mercy - Remote OpportunityAutomation Optimization SpecialistShift: Full-Time, Days
Minimum Qualifications:
Education: High School Degree or equivalent
Experience: 5 years of experience in Revenue Cycle, process improvement, or automation-related roles.
Preferred Qualifications:
Education: Bachelor’s degree in Business, Finance, Information Systems, or related field.
Certification/Registration: Lean Six Sigma Certification or equivalent preferred, not required.
Other Skills, Knowledge, Abilities:
- Proficiency in Studio-X, Power Automate, and/or Copilot Studio
- Intermediate to advanced Microsoft Excel and Word
- Strong analytical and problem-solving skills
- Excellent communication and collaboration abilities
- Experience with Epic and basic report writing preferred.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
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Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
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