The Associate-Technical Writer creates and updates content, documents procedures, collaborates with project teams, and meets with subject matter experts to gather content requirements.
Roles and Responsibilities:
Requirements/Qualifications:
Preferred Skillsets:
- Create/update content for business review and approval.
- Ensure any procedure updates are documented on time.
- Participate as a project team member for key initiatives, attending project meetings as necessary.
- Meet with business subject matter experts, leaders, project managers and business analysts to gather requirements for content and site creation/maintenance.
- Analyze business needs, legal and compliance requirements, and business goals as it pertains to published content.
Requirements/Qualifications:
- Bachelor's Degree in English, Journalism, Communications, or Information Design
- 3-5 years of experience in technical writing role for a US based organization
- Understanding of user experience and interaction design principles
- Strong writing skill
- Ability to effectively apply information design and data mapping best practices.
- Ability to collaborate with various departments including IT, law, compliance, and various specialized business areas.
- Ability to support readiness for BAU (business as usual) and strategic projects.
- Ability to work in a team environment or independently with supervision.
Preferred Skillsets:
- Technical writing certification preferred
- Awareness of US Life Insurance and Annuity
- Experience with Adobe InDesign and Acrobat Pro preferred.
- Web publishing tool experience and understanding of HTML code preferred.
Top Skills
Acrobat Pro
Adobe Indesign
HTML
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