Associate Manager, Promotional Analytics & Strategy -Framingham, MA

The Associate Manager, Promotional Analytics & Strategy is a highly visible role within Merchandising that drives the development, optimization, and execution of promotional strategies across Staples Stores, Staples.com, and all marketing channels.

This role sits within the Omni Portfolio team and is one of only two analytically focused positions responsible for evaluating promotional performance across all categories and both store and digital channels.

This role is ideal for candidates with experience in retail, merchandising, pricing, or marketing analytics, with a strong emphasis on data-driven decision making and business impact.

You will play a critical role in ensuring key offers and messages come to life by combining data-driven insights with strong business acumen—helping shape Staples’ Go-to-Market (GTM) strategy and enabling the business to achieve its financial goals.

Why This Role is Exciting

• One of two key analytical roles on the Omni Portfolio team with enterprise-wide visibility
• Opportunity to influence promotional strategy across all categories and channels
• Direct impact on revenue-driving initiatives and GTM planning
• Strong cross-functional exposure across Merchandising, Marketing, Analytics, and Store Operations
• Ability to combine data, strategy, and execution in a fast-paced environment

What You’ll Be Doing

Promotional & Performance Analysis

• Analyze performance metrics and promotional results across Stores and Dotcom
• Conduct deep dives on high-impact promotions including: 
  • Store hero offers
  • Loyalty-based promotions
  • Category-specific campaigns
• Evaluate efficiency of promotional spend (SFCs) and recommend optimizations
• Identify trends, anomalies, and opportunities to improve promotional effectiveness

Strategic Insights & Forecasting

• Leverage data and business acumen to assess upcoming promotional plans and recommend changes
• Forecast promotional lift, demand, and associated costs for key campaigns
• Support planning for seasonal and high-impact promotional events

Reporting & Go-to-Market (GTM) Support

• Deliver regular reporting including: 
  • Seasonal performances (Back-to-School, Black Friday, etc.)
  • Financial and promotional recaps
• Conduct post-event analysis (“post-mortems”) to identify key learnings and improvements

Operational & Store Support

• Provide support to store operations including: 
  • Price change forecasting
  • Store-level reporting and goal setting

Cross-Functional Collaboration & Execution

• Partner with Merchandising, Marketing, Analytics, and Store Operations teams
• Ensure alignment across teams on promotional priorities and execution
• Provide project management support for key events and campaigns

Process Improvement & Innovation

• Execute established processes while identifying opportunities for efficiency and optimization
• Support continuous improvement through advanced analytics and emerging tools (including AI)

What You Bring to the Table

• Strong analytical and problem-solving skills with the ability to interpret large datasets and translate insights into actionable business decisions
• Solid business acumen and understanding of financial performance metrics
• Highly organized with strong project management skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication skills with the ability to influence cross-functional stakeholders

Basic Qualifications

• Bachelor’s degree (or equivalent experience)
• 2+ years of experience in merchandising, marketing, eCommerce, analytics, or related fields
• Advanced Excel skills, including financial modeling and working with large datasets
• Experience with analytical tools, reporting platforms, or data visualization tools

Preferred Qualifications

• Experience supporting promotions, pricing, merchandising, or marketing strategy
• SQL experience
• Project management experience
• Experience working in retail or omni-channel environments

Get great perks.

• Bonus plan and generous amount of paid time off, including one Floating Holiday each year
• Flexible work arrangements, including flexible work hours 
• 401(k) plan with company match, medical, dental, vision, life and disability insurance with many more optional benefits
• Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity.  In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. 

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