Associate Mako Product Specialist - Boston, MA

Work Flexibility: Field-based

Associate Mako Product Specialist

As an Associate Mako Product Specialist at Stryker, you will help improve orthopedic surgeries around the world and help us achieve our mission of making healthcare better.

In this role, you’ll be responsible for helping surgeons use Stryker’s Mako robot– our newest product used in robotic-arm assisted surgery. Acting as a helpful source for all things related to the Mako, you’ll provide clinical support to all end-users, offer guidance and assistance during surgical procedures, and resolve technical product and service issues as needed.

What you will do

· Train surgeons and operating room staff in the operation of the company's robotic arm applications, ensuring ideal placement and precision.

· Use proprietary software to prepare pre-operative CT scans, assisting surgeons with implant planning, sizing, and positioning.

· Document and report surgery support and educational events, providing feedback to improve products, documentation, and methodologies.

· Maintain and control local consigned equipment, instrument, implant, and disposables inventories.

· Support sales activities, including road-show demonstrations and potential customer site visits.

· Train physicians and hospital personnel on the use of the system, accessories, disposables, and implants.

· Provide prompt and accurate complaint reports in compliance with quality system requirements.

· Solve product problems for customers promptly and efficiently.

What you need:

Required:

· Bachelor's Degree or equivalent experience

Preferred:

· Minimum 1 year relevant work experience in a sales and/or technical environment (medical, pharmaceutical, healthcare industry)

· Previous experience in a sales or technical product environment, preferably in the healthcare industry

· Experience with clinical training and education programs

Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.