Associate Internal Communications Specialist

Associate Specialist, Corporate Communications

Role Headline: Help translate strategy into understanding, engagement, and action.

We Believe in the Power and Joy of Learning

At Cengage Group, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose—driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Where You'll Work

This is a fully remote position within the United States. While we welcome applicants from all time zones, candidates who can work Eastern Time hours will be best aligned with the team's schedule.

What You'll Do Here

The Associate Specialist will join the Corporate Communications team to support internal communications initiatives that help employees better understand Cengage's strategy, priorities, culture, and impact.
Reporting to the VP, Corporate Communications and partnering closely with stakeholders across the business, this role supports the execution of communications programs that drive employee engagement, leadership visibility, organizational alignment, change readiness, and brand awareness.
The Associate Communications Specialist will contribute to content development, communications planning, channel management, measurement, and program coordination across a variety of initiatives.

Core Responsibilities

• Content creation and storytelling
• Communications planning and execution
• Channel management and message delivery
• Communications measurement and reporting
• Program coordination and project management
• Executive and leadership communications support
• Employee engagement and change communications support

Enterprise Communications Program

• Create content for email, Slack, SharePoint, newsletters, and leadership communications.
• Manage recurring employee communications from planning through measurement.
• Support executive and leadership communications.
• Assist with Executive Town Hall production and follow-up communications.
• Support employee engagement, culture-building, recognition, and enterprise initiatives.
• Contribute to leader communication toolkits, FAQs, and supporting materials.

Communications Measurement & Insights

• Monitor channel performance, engagement metrics, and audience feedback.
• Prepare reports and dashboards.
• Support employee listening efforts and identify opportunities for improvement.
• Monitor employee feedback on sites such as Glassdoor and Indeed, recommend follow up where appropriate.

Skills You’ll Need

• 2–3 years of experience in communications, public relations, marketing, journalism, or related field.
• Exceptional writing, editing, proofreading, and storytelling skills.
• Strong organizational and collaboration skills.
• Interest in enterprise communications, employee engagement, and executive communications.
• Proficiency in Microsoft Office applications.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.  Sales roles often incorporate a significant incentive compensation program beyond this base pay range.