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Oversee fund accounting and servicing operations, maintain accurate fund and securities records, investigate transaction exceptions, produce timely NAVs, and ensure compliance with controls. Train new hires, collaborate with stakeholders, resolve operational issues, and implement process improvements that increase efficiency and platform resilience. The role also supports change initiatives, data-driven analysis, technology adoption, and successful delivery of fund servicing projects.
Join JPMorganChase as a Fund Servicing Manager I and lead a team that is at the forefront of enhancing our operational services in fund accounting and administration. This role offers a unique opportunity to drive impactful change and innovation within our department. By joining our team, you will have the chance to grow your career, develop your skills, and contribute to the financial security of our clients.
As a Fund Servicing Manager I within JPMorganChase, you will oversee fund servicing operations, ensuring accuracy and compliance with established policies. Your leadership will foster a collaborative team culture and drive continuous improvement initiatives, significantly impacting the department. You will leverage your broad knowledge of fund servicing principles to perform diverse activities requiring analysis and judgement, making non-routine decisions with a significant degree of latitude. Your advanced emotional intelligence will enable you to build trusting relationships and establish credibility with peers, managers, and stakeholders.
Job responsibilities
As a Fund Servicing Manager I within JPMorganChase, you will oversee fund servicing operations, ensuring accuracy and compliance with established policies. Your leadership will foster a collaborative team culture and drive continuous improvement initiatives, significantly impacting the department. You will leverage your broad knowledge of fund servicing principles to perform diverse activities requiring analysis and judgement, making non-routine decisions with a significant degree of latitude. Your advanced emotional intelligence will enable you to build trusting relationships and establish credibility with peers, managers, and stakeholders.
Job responsibilities
- Maintain accurate accounting and securities records for each fund administered, ensuring adherence to all prescribed controls for each fund accounting process.
- Investigate and resolve issues where accounting or securities transactions breach the validation tolerances of the JP Morgan system.
- Ensure timely production of NAV, accounting validation, and escalate management issues, contributing to the success of the individual’s and team’s performance.
- Provide training to new hires.
- Foster a collaborative environment by leveraging emotional intelligence skills to build trusting relationships with peers, managers, and stakeholders.
- Propose and implement improvements to current working methods, contributing to the efficiency and resilience of our operating platform.
Required qualifications, capabilities, and skills
- Demonstrated expertise in fund accounting and administration, with at least three years of experience focusing on maintaining accurate securities records, evidenced by successful management of related tasks and responsibilities.
- Proven ability to recognize, prevent, and respond to fraudulent activities, protecting the organization and its clients from financial losses.
- Advanced emotional intelligence, with a track record of building trusting relationships and establishing credibility with peers, managers, and stakeholders.
- Proficiency in continuous improvement, with experience in applying innovation and design thinking techniques to improve the efficiency, scale, and resilience of an operating platform.
Preferred qualifications, capabilities, and skills
- Strong presentation skills for effectively communicating fund performance and insights to stakeholders, and the ability to influence strategic initiatives and foster team collaboration.
- Expertise in leading process improvement efforts and managing change initiatives to enhance fund servicing efficiency and adapt to evolving market conditions.
- Proficiency in leveraging data and technology literacy to analyze fund data and implement technology-driven solutions.
- In-depth market product knowledge to ensure fund services align with industry standards and client needs.
- Skilled in overseeing project management activities to ensure timely and successful delivery of fund servicing projects.
- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
