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Chewy

Associate Director, Machine Learning Engineering

Posted 5 Days Ago
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Hybrid
Boston, MA
Senior level
Hybrid
Boston, MA
Senior level
Lead the development of an operational AI digital twin for Chewy's fulfillment network, managing teams and designing complex systems for optimization.
The summary above was generated by AI

At Chewy, we are attempting something that most think is impossible: building an operational AI digital twin of our vast fulfillment network to manage our operations with no human intervention. We are pushing the boundaries of what digital twins can achieve. This isn't about creating a simulation tool for better visibility-this is about orchestrating an entire network of interconnected systems, where AI doesn't just optimize but learns, adapts, and transforms the way a business operates. If your ideal day involves managing predictable tasks or incremental improvements, this role won't be a fit. We're looking for someone who thrives in complexity, who doesn't just solve problems but redefines them.
WHAT YOU'LL DO:

  • Hire and manage a small but elite team of scientists, engineers, and digital twin experts
  • Design and deploy a large-scale digital twin that dynamically mirrors Chewy's fulfillment network, tracking and optimizing people, machines, inventory, and orders in real-time
  • Develop AI tools that make operational decisions, constantly evolving to minimize Chewy's operational cost
  • Serve as the architect of Chewy's digital twin strategy, staying ahead of industry trends, and driving our vision forward


WHAT YOU'LL NEED:

  • Bachelor's Degree (AI, Data Science, Engineering, MIS, CS, or related field)
  • Demonstrated experience developing digital twins
  • Track record of solving problems others deemed impossible
  • Experience building complex systems from first principles
  • Comfort working in an ambiguous space where ideas are regularly challenged
  • Comfort being deeply wrong and learning from your failures
  • The ability to work with minimal guidance on undefined problems


Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Top Skills

AI
Computer Science
Data Science
Digital Twins
Engineering
HQ

Chewy Boston, Massachusetts, USA Office

Located in the Fort Point neighborhood, home to many of Boston's hip and upcoming restaurants along with emerging technology companies.

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