The Role
The Associate Director, Logistics Operations INT & 3PL Management will lead Moderna’s INT logistics operations with a strong emphasis on digital transformation and AI-driven supply chain orchestration. This role goes beyond operational oversight: it defines and drives the future of logistics technology, ensures resilience in INT distribution and logistics, and embeds compliance across GDP/GMP/Cold Chain frameworks.
Beyond overseeing logistics operations, this role owns end-to-end 3PL management from partner selection and onboarding to performance governance and continuous improvement.
Here’s What You’ll Do
Lead the INT logistics operations and 3PL management while empowering a high-performing, tech-savvy team.
Implement and own GDP compliant end to end shipping concepts: handling of goods, shipping validation and customs clearance, etc.
Own end-to-end 3PL lifecycle management across packaging, device, and logistics partners. RFPs, selection, onboarding, performance governance, and offboarding included.
Lead 3PL performance management. Define and track KPIs, run QBRs, and drive proactive issue resolution and continuous improvement.
Ensure processes are adherent to Health Authority requirements and guidelines, such as Good Distribution and Storage Practices, based on commercial demands and product portfolio
Implement AI-powered visibility, forecasting, and exception management tools to enhance operational responsiveness.
Partner with Moderna Digital and Logistics Engineering to design and deploy next-gen systems: transport management, digital twins, predictive analytics, and automation platforms.
Advance end-to-end digital connectivity with 3PLs and carriers, including IoT-enabled cold chain monitoring and automated customs clearance.
Optimize the cost to serve and ensures efficient management of logistics-related activities
Partner with trade compliance to make sure processes follow import and export regulations
Work closely with key stakeholders such as INT operations, Supply Chain Planning, Logistics Engineering, Corporate Security, and Quality to ensure business and compliance requirements are reflected in distribution and logistics processes
Develop and implement distribution network structure together with key stakeholders
Develop distribution and logistics key performance indicators (KPI)
Update and implement Compliance and Business Process documentation – internally and with 3rd Party Logistics providers
Co-ordinate and manage internal and external parties to deliver the initiatives within agreed upon time frame
Here’s What You’ll Need (Basic Qualifications)
Education: BS/BA degree in supply chain / logistics, engineering, or management/business administration
Experience: 8-10 years (BS) or 5-8 years (MS) in various Distribution/Logistics functions and Supply Chain
Experience working in a cGMP and cGDP environment with a good understanding of the Pharma industry & Supply Chain, highly preferred.
Experience with SAP or ERP systems and modern logistics software platforms (e.g. transport management system, visibility tools, digital twins)
Working knowledge of GDP and relevant guidelines and regulations.
Highly organized, solutions-driven, and able to manage multiple complex projects in a dynamic, fast-paced environment.
Here’s What You’ll Bring to the Table (Preferred Qualifications)
Hands-on with AI/ML applications in supply chain, digital twins, predictive analytics, or IoT-enabled cold chain solutions.
Track record of implementing automation, visibility platforms, or smart logistics solutions with measurable impact.
Pharmaceutical and Biotech experience highly preferred.
Experience with Cold Chain Transportation Products
You drive for results and demonstrate the ability to develop solutions. You love what you do, and it shows
Outstanding communication skills (verbal and written) to effectively collaborate and communicate with senior CMC Management in a dynamic, cross-functional matrix environment – you are outgoing, communicative, and seek to build relationships on a daily basis
A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative.
Pay & Benefits
At Moderna, we believe that when you feel your best, you can do your best work. That’s why our US benefits and global well-being resources are designed to support you—at work, at home, and everywhere in between.
Best-in-class healthcare coverage, plus voluntary benefit programs to support your unique needs
A holistic approach to well-being, with access to fitness, mindfulness, and mental health support
Family planning benefits, including fertility, adoption, and surrogacy support
Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown
Savings and investment opportunities to help you plan for the future
Location-specific perks and extras
About Moderna
Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.
By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.
We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.
If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.
Our Working Model
As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact.
Moderna is a smoke-free, alcohol-free, and drug-free work environment.
Equal Opportunities
Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!
Moderna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Accommodations
We’re focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best.
Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at [email protected].
Export Control Notice This position may involve access to technology or data that is subject to U.S. export control laws, including the Export Administration Regulations (EAR). As such, employment is contingent upon the applicant’s ability to access export-controlled information in accordance with U.S. law. Due to the nature of the work and regulatory requirements, only individuals who qualify as U.S. persons (citizens, permanent residents, asylees, or refugees) are eligible for this position. For this role Moderna is unable to sponsor non-U.S. persons to apply for an export control license. #LI-NB1-
Top Skills
Moderna Cambridge, Massachusetts, USA Office
200 Technology Sq,, Cambridge, Massachusetts, United States, 02139
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