Our Opportunity:
Chewy is hiring an Associate Director of Category Management for our Replenishables business. The successful candidate will be a self-starter and will focus on accelerating growth. To drive growth, this person will expand selection with new and existing vendors, drive new product launches on site, develop Chewy’s offering to better support our Autoship customers and work across categories to create relevant merchandising strategies. This person will be directly responsible for the Waste Management business, and will oversee the Beauty & Grooming and Litter Accessories business. The ideal candidate will have excellent verbal and written communication, strong negotiations and vendor manager experience, the ability to analyze and communicate complex terms, margin structure and work well across other teams including Finance, Inventory Management, and Site Experience. Keys to success also include strong ownership values, a passion for innovation, and hustle. The location can be based out of Fort Lauderdale, Seattle, or Boston.
What You’ll Do:
- Manage a high growth business across a diverse group of brands
- Help launch new vendors and products with urgency
- Ensure both Category and supporting teams are ready to drive significant growth in this business; develop and execute strategies across marketing, product and supply chain to support this growth while managing inventory/financial risk for Chewy.
- Own the full Replenisnables P&L with direct ownership of the Waste Management P&L; drive toward sales and profit targets on a weekly/monthly/quarterly basis.
- Negotiate deal structures across vendor partners with a focus on long term growth and scale
- Interject new insights and ideas for improving customer experience and improving financials while holding true to Chewy fundamentals
What You'll Need:
- Minimum of 8+ years in category management, account management, product management, financial analysis and/or marketing in a retail/ecomm organization (ecomm preferred)
- Minimum of 8+ years negotiation experience
- Manager experience of a small team
- Strong in Excel; SQL a bonus.
- BA/BS (MBA preferred)
- Position may require travel
- An accomplished range of skill from high-level strategic thinking to working with external partners.
- Demonstrated excellent business judgment with strong written and oral communication skills.
- Strong analytical abilities and problem-solving skills
- The ability to use both formal and informal influencing skills across Chewy’s cross-matrix organization is critical to success in this role.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What We Do
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer.
Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.
As an e-commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers’ experience. From an easy-to-navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.