Associate Client Relations Specialist

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Job Title: Associate, Client Relations Specialist

Locations: Kansas City, MO; Denver, CO; Boston, MA - Hybrid

About the Role

Associate will be responsible for supporting various specialized client requests and handles escalated operational processing, This role requires a strong understanding of Alternative business, financial concepts, meticulous attention to detail, and the ability to work effectively in a fast-paced environment.

Why Join SS&C

SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.

You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

How You Will Make an Impact 

• Understand and process and verify complex transactions, ensuring compliance with established procedures and regulations.
• Act as a primary point of contact for client inquiries, providing comprehensive and professional support.
• Collaborate with internal teams
• Participate in special projects and initiatives as assigned by management.
• Mentor and provide guidance to junior team members, fostering a collaborative and supportive work environment.

Required Experience

• 1-2 years of experience in financial services, or a related industry.
• Strong understanding of investment products, financial instruments
• Proficiency in Microsoft Office
• Excellent analytical, problem-solving, and organizational skills.
• Exceptional written and verbal communication skills, with the ability to articulate complex financial information clearly.
• Ability to work independently and as part of a team, managing multiple priorities and meeting deadlines.
• Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.
• Proactive and detail-oriented with a strong commitment to accuracy and quality.
• Ability to work 8:30-5:30 CT, some overtime may be required.
• Must be willing to work on site in one of the above locations at least 6 days/month

Join SS&C, where innovation meets global opportunities. Click here to apply.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.

Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location.

Colorado: The expected base salary for the position is between $19.23 USD/hour to $33.65 USD/hour. Massachusetts: The expected hourly wage for the position is between $24.04 USD/hour to $36.06 USD/hour.

In addition, employees in this role may be eligible for consideration on an annual basis for equity awards such as restricted stock units or stock options, based upon individual and business performance at the company’s discretion. 

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.