Designs AI-driven user experiences by leading requirements workshops, product discovery, user research, and hypothesis validation. Creates workflows, storyboards, wireframes, journey maps, and intuitive interfaces for complex AI functionality. Collaborates with stakeholders, clients, and development teams to define requirements, prioritize opportunities, communicate design decisions, and deliver user-centered solutions.
Practice: Artificial Intelligence
Position Title: Principal User Experience Designer
Position Location: Remote
Reports to: Manager
Job Summary:
The Principal Designer will be responsible for designing and developing, high-quality AI-driven solutions that meet our clients' needs. This role will involve collaborating with various stakeholders to define project requirements, scope, and timelines, and ensuring the successful delivery of innovative AI solutions.
Essential Functions:
- Facilitate requirements gathering and design workshops to align groups of stakeholders and define a future vision.
- Facilitate a strong product discovery process around understanding stakeholder needs, business and user applications, and constantly validating hypotheses.
- Seek to deeply understand how users behave, clearly define and prioritize challenges and opportunities to ensure we are working on the right things at the right time.
- Propose workflows that leverage AI components to enhance the overall user experience.
- Create storyboards, low-fidelity wireframes, and user journey maps to capture the vision of customers and define user flows.
- Translate complex AI-driven functionalities into intuitive, user-friendly designs
- Help to articulate design decisions and AI concepts to non-technical stakeholders.
Required Skills/Abilities/Competencies
- Excellent verbal, written, and visual communication skills. Ability to communicate concepts to audiences of all levels of understanding.
- A passion for story-telling.
- Ethical and Critical Thinking
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced and at times stressful environment.
- Ability to adapt and ask questions to quickly learn about new clients in industries you may be unfamiliar with.
- Demonstrated ability to prioritize and manage multiple projects simultaneously in a fast-paced environment.
- Ability to understand and balance the needs of users, clients, and the development team.
- Solid understanding of AI and machine learning capabilities.
- Proficient with collaborative white-boarding tools such as LucidSpark, Miro, Invision Freehand, Figma Jam, or similar.
- Proficient with industry-standard design tools for high-fidelity wireframing such as Figma, Sketch, Adobe XD, or similar.
- Proficient with Microsoft Office Suite or related software.
Education and Experience:
- Bachelor’s degree in Design, Computer Science, Artificial Intelligence, or related field; Master’s degree preferred.
- 8+ years’ experience in design, with a strong background in AI and machine learning.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Pellera provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Similar Jobs
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
Runs scalable customer programs connecting product development and go-to-market teams. Responsibilities include recruiting and engaging customers for pre-PMF testing, coordinating cross-functional stakeholders, establishing operating infrastructure and readiness criteria, managing Customer Advisory Board activities, integrating customer testing into launch processes, and synthesizing feedback into product and GTM decisions.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead enterprise customers through Moveworks software implementations, managing timelines, scope, budgets, risks, resources, governance, and stakeholder communication. Build and launch agentic workflows, support change management and adoption, resolve delivery issues, coordinate with sales, partners, product, and customer success teams, and ensure successful transition to post-launch support.
Top Skills:
Agentic AiLarge Language Models (Llms)MoveworksSaaSServicenow
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Leads enterprise Moveworks implementations from planning through launch, managing scope, budgets, timelines, risks, resources, governance, and change management. Partners with customers, sales, services partners, product, and customer success teams to align solutions with business goals, drive adoption, resolve issues, and deliver agentic AI workflows that create measurable value.
Top Skills:
Agentic AiLarge Language Models (Llms)MoveworksSaaSServicenow
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
