Develops, deploys, supports, and documents enterprise applications and business solutions for public health programs. Responsibilities include integrating LLM and AI tools, building web applications, reports, forms, workflows, and integrations; defining requirements; testing solutions; troubleshooting systems; supporting enterprise applications; training users; managing projects; and identifying automation opportunities while following data governance and AI policies.
Job Summary & Responsibilities
Reporting to the Director of Enterprise Applications in ITS, the Applications Developer/Analyst II position is funded by the Community Initiatives Bureau (CIB) and directly supports the activities of CIB to provide services to the residents of Boston. The Applications Developer/Analyst works closely with the Director of CIB and Division Directors within CIB to support and develop multiple systems used for environmental investigation and enforcement, permitting regulated industries, and analysis/reporting of data on the activities of CIB programs and divisions.
DUTIES:
- Develop enterprise-wide applications and business solutions to support the Community Initiatives Bureau’s divisions and programs. Perform multiple application development tasks following industry standard software engineering practices and design control processes.
- Design, implement, and deploy AI-powered solutions — including integrations with large language model (LLM) APIs (e.g., Anthropic Claude, OpenAI, xAI Grok, and Azure AI Foundry) — to automate and enhance CIB and ITS business processes.
- Implement and test new applications, integrations, reports, custom forms and workflows.
- Work closely with all applicable cross-functional teams to fully understand all relevant business requirements, processes, and needs. Conduct systems requirement definition sessions.
- Maintain appropriate coordination and communication with functional owners and users.
- Support the creation, execution and documentation of functional and automated tests necessary to ensure that the delivered product meets requirements.
- Prepare and maintain documentation of developed code and system customizations.
- Apply project management skills for initiatives to improve business processes. Work with Bureaus and programs across BPHC to plan, develop and implement enterprise business solutions.
- Ensure effective communication between non-technical and technical teams. Communicate project status and issues with various project stakeholders.
- Provide training, management, and support for Enterprise applications.
- Keep up to date with industry trends and developments.
- Manage and monitor systems operations and resources to research, resolve, and track problems.
- Respond to and resolve support tickets assigned to the enterprise applications team.
- Maintain professional and technical knowledge by attending educational opportunities.
- Use AI-assisted development tools (e.g., GitHub Copilot) to accelerate coding, testing, and documentation, while applying independent professional judgment to review, validate, and take ownership of any AI-generated output.
- Identify and recommend opportunities to apply AI and automation to CIB/ITS systems and workflows, consistent with BPHC's AI policy and data governance standards.
- Operates independently. Uses independent judgement and discretion to make decisions affecting the department and staff as it relates to unit operations/services and BPHC policy.
- Perform other duties as required.
MINIMUM QUALIFICATIONS:
- BS or MS in Computer Science or directly related field (e.g., Information Technology, Information Science)
- 4 or more years of application development and support.
- Experience implementing and deploying solutions that integrate large language model (LLM) APIs (e.g., Anthropic Claude, OpenAI, xAI Grok, and Azure AI Foundry) preferred.
- Strong analytical skills, with the ability to independently analyze and document findings and recommend solutions.
- Solid experience with data modeling and strong problem-solving skills.
- Experience in developing web applications using Python, VB or C#, ASP.NET, .Net Framework, CSS, Ajax, JQuery, JavaScript and IIS, or modern equivalents (e.g., React, Node.js, or Python-based frameworks).
- Experience using Microsoft Power platform (Power Apps, Power Automate and Power BI) is a plus.
- Experience with SQL, PL/SQL and Relational Database queries.
- Motivated to explore new technologies and learn new skills.
- Familiarity with AI-assisted development tools (e.g., GitHub Copilot, Claude, ChatGPT) and the ability to critically review, test, and validate AI-generated code preferred.
- Able to work independently as well as in a team setting.
- Able to communicate effectively, verbally and in writing, and to interact effectively with internal and external audiences and peers.
- Experience in healthcare, public health or government is a plus.
- Commitment to learning new and emerging technologies.
Boston Public Health Commission Boston, Massachusetts, USA Office
Boston, MA, United States
Similar Jobs
eCommerce • Fashion • Retail • Sales • Wearables • Design
Serve as a Coach brand ambassador by delivering personalized luxury-retail experiences, styling customers, driving sales, building client relationships, and meeting individual and store KPIs. Operate POS and clienteling tools, support social selling, process transactions, replenish and manage inventory, maintain sales-floor standards, and assist with visual merchandising and store operations. Work flexible retail schedules and collaborate with teammates in a fast-paced environment.
Top Skills:
Clienteling ToolsIpadLaptopMobile PosPosShort-Form VideoSocial Selling PlatformsWalkie-Talkie
eCommerce • Fashion • Retail • Sales • Wearables • Design
Serve as a Coach brand ambassador by providing personalized luxury retail service, styling advice, and product expertise. Drive individual and store sales through clienteling, cross-selling, upselling, social selling, and customer follow-up. Operate POS and mobile tools, process transactions, support inventory receiving and replenishment, maintain visual merchandising standards, and contribute to store operations, teamwork, training, and brand initiatives.
Top Skills:
Clienteling ToolsIpadLaptopLive-Stream ShoppingMobile PosPoint-Of-Sale (Pos) SystemsShort-Form VideoSocial Selling PlatformsWalkie-Talkie
Fintech • Machine Learning • Payments • Software • Financial Services
Design, build, deploy, scale, and monitor production machine learning systems. Develop models, application code, data pipelines, cloud architectures, automated tests, and CI/CD processes. Collaborate with Product and Data Science teams, ensure high availability and performance, govern models for risk and responsible AI, and lead teams developing ML solutions.
Top Skills:
SparkAWSAzureContinuous DeploymentContinuous IntegrationDaskData PipelinesGoogle Cloud PlatformJavaMachine LearningPythonPyTorchScalaScikit-LearnTensorFlow
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
