Lead the AI transformation strategy by developing a roadmap, collaborating across teams, and delivering measurable efficiencies and solutions in a SaaS environment.
About Apptegy
Apptegy is more than a tech company; we are dedicated partners transforming communication for school districts nationwide. We develop cutting-edge solutions that empower schools to build strong brands, effectively reach their audiences, and deeply understand their communities. Our commitment to client success and passion for education is reflected in our fast response times and unparalleled support. As an employer, Apptegy fosters a dynamic and supportive environment where our people are known for being thoughtful, innovative, and high-performing. We invest in your tools, provide exceptional mentorship, and offer resources designed for your success, believing that empowering you drives our collective growth and positive impact across the education landscape.
Why You’ll Love This Job
As the AI Transformation Director, you will play a critical role in defining, driving and scaling the internal AI strategy across our go-to-market and operations teams. You will lead cross-functional efforts to identify high-impact use cases, deliver solutions to streamline internal workflows and enhance customer outcomes, and drive measurable efficiency and effectiveness gains.
This is a high-visibility role at the intersection of strategy, technology, and operations, and is ideal for someone who thrives in fast-paced, cross-functional environments and has a passion for AI-driven transformation.
What You’ll Do
- Develop and maintain a comprehensive internal AI transformation roadmap aligned to address operational challenges and opportunities
- Collaborate with Data Analytics, Engineering and third-party vendors to design and implement AI solutions, ensuring seamless integrations into existing workflows and systems
- Lead cross-functional teams to execute AI projects, ensuring timely delivery, measurable impacts and alignment with business objectives
- Develop playbooks, training, and enablement plans to ensure successful adoption of AI tools and processes
- Define KPIs and success metrics to track ROI (e.g., time savings, CSAT, pipeline velocity)
- Continuously evaluate emerging AI technologies and best practices to inform ongoing strategy
- Collaborate with Legal, Security, and Data teams to ensure responsible and ethical use of AI
- Drive internal education around responsible and effective use of AI
Who You Are
- 5+ years experience in product management, business operations, management consulting, or transformation roles, preferably within a SaaS environment
- Proven experience leading large-scale digital or AI transformation programs with senior stakeholder engagement and board-level visibility.
- Demonstrated ability to manage cross-functional projects with measurable results
- Familiarity with AI/ML tools and frameworks, especially in GTM contexts (e.g., generative AI, predictive scoring, AI assistants)
- Working knowledge of technical concepts such as Python, SQL, and APIs
- Experience with SaaS tech stacks and tools (e.g., Salesforce, Intercom, HubSpot, Snowflake, Gong)
- Experience delivering measurable outcomes with AI or data-driven initiatives (e.g. cost savings, retention lift, time-to-resolution reduction)
- Expertise in driving cultural and organizational change, with a focus on emerging technologies and fostering readiness for AI adoption
- Comfortable navigating ambiguity and driving change in a dynamic environment
Why You'll Love Working With Us
At Apptegy, we're deeply committed to creating an environment where you can thrive. We strive to make this a truly impactful and rewarding role, equipping you with experiences that propel your future success. We believe in fostering well-being both at work and at home, which is why we provide:
Comprehensive medical, dental, vision, and life insurance coverage
Retirement 401(k) with employer match
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSAs)
Mental Health Reimbursement
Unlimited paid time off including seasonal (December) company-wide time off
Paid parental and medical leave
Apptegy champions the thoughtful integration of AI to empower our teams and processes. As we seek to understand your individual capabilities and how you might contribute, we ask that all responses to application questions and during interviews are genuinely your own. Please refrain from using AI generation tools, as our aim is to assess your authentic voice and expertise.
Apptegy is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
Top Skills
APIs
Gong
Hubspot
Intercom
Python
Salesforce
Snowflake
SQL
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