AI Security GTM Operations Program Manager

We are seeking a highly motivated and experienced AI Security GTM Operations Program Manager to lead the operational backbone of our GTM organization for Evo by Snyk. This is a critical, high-impact role that requires a blend of strategic planning, analytical excellence, and hands-on operational management. You will be instrumental in building a scalable and predictable revenue engine by providing the systems, insights, and operational rigor our GTM team needs to thrive.

What You’ll Do:

• Define, document, and enforce consistent sales processes, methodologies, and operational policies to increase efficiency and scalability.

• Provide project management and organizational leadership for high-priority, cross-functional strategic GTM initiatives.

• Administer and strategically optimize our CRM system (primarily Salesforce), ensuring data integrity, usability, and adoption across Sales, Marketing, and Customer Success.

• Serve as the system subject matter expert, ensuring the CRM is a single, reliable source of truth for all customer-facing activities and operational reporting.

• Develop, maintain, and enhance comprehensive dashboards and reports that track the health of the entire GTM funnel—from MQL through to closed-won revenue and expansion.

• Embed AI efficiencies into GTM processes and continue to evolve these to keep up with industry trends. 

• Provide data-driven insights and analysis to GTM leadership to identify performance gaps, opportunities for acceleration, and areas for process improvement.

• Support and execute the quarterly and annual GTM planning processes, including detailed analysis and preparation for forecasting, capacity planning, territory design, and quota setting.

• Run and drive the operational rigor of key GTM meetings (e.g., weekly/bi-weekly forecast calls, quarterly business reviews), ensuring alignment and accountability across teams.

What You Bring:

• Progressive experience in a Revenue Operations, Sales Operations, Business Operations, or similar analytical/strategic function.

• Experience within a fast paced B2B SaaS environment, ideally one that has gone through a high-growth phase.

• Proven ability to operate in a startup sales and marketing environment, with a deep understanding of lead funnels, pipeline management, sales methodologies, and key SaaS metrics.

• Demonstrated experience designing, implementing, and optimizing GTM processes that drive efficiency and scale.

• Strong hands-on experience as an administrator or power user of Salesforce (or similar enterprise-grade CRM).

• Exceptional analytical skills and proficiency with business intelligence tools (e.g., Tableau, Looker) and advanced spreadsheet modeling (Excel/Google Sheets).

• Excellent communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels of the organization.

It’d Be Awesome If You Also… 

• Have experience within the AI or Security Industry. 

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We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you’re the right person, do apply anyway!

About Snyk

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.

Benefits & Programs

- Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.

- Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development

- Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers

- Health benefits, employee assistance plans, and annual wellness allowance

- Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances