Benchling Logo

Benchling

AI GTM Specialist

Posted 4 Days Ago
Hybrid
San Francisco, CA
112K-152K Annually
Junior
Hybrid
San Francisco, CA
112K-152K Annually
Junior
Launch Benchling’s Decision Support AI offering by conducting outbound outreach to customer directors and VPs, delivering product demos, leading workshops, refining messaging, and creating sales collateral. The role will test and scale new AI go-to-market motions, develop repeatable playbooks, and influence the broader field team. Success requires independently managing outbound and demos within six months, presenting confidently to executives, and operating effectively in an ambiguous, evolving environment.
The summary above was generated by AI

We are rebuilding biotech for the AI era.
When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.
Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.
We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.

ROLE OVERVIEW

Benchling is launching a new AI offering called “Decision Support”. You'll be the first hire dedicated to bringing it to market. You’ll have direct ownership of outbound sales pitch and demo,and will influence the GTM motion end to end. You’ll focus on decision support initially, and the role may expand into other AI GTM areas.

What success looks like in the first 6 months

  • Running outbound and demos independently.

  • A AI GTM playbook (workshop format, pilot structure, or similar) that's being run across many customers.

RESPONSIBILITIES
  • Run outbound to customer directors and VPs for new AI offerings.

  • Deliver initial product demos to prospects and lead workshops.

  • Iterate on messaging and build sales collateral (decks, one-pagers, talk tracks) as we learn what lands.

  • Act as the internal early adopter for new AI GTM motions, testing, refining, and rolling them out to the broader field team.

QUALIFICATIONS
  •  2+ years in a customer-facing role: sales, solutions consulting, or similar.

  • Comfort presenting to executives and running a room.

  • Bias toward action in ambiguity; this SKU and this role are both being built in real time.

 

HOW WE WORK

We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).

#LI-Hybrid
#BI-Hybrid

Benchling welcomes everyone.

We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.

Benchling Boston, Massachusetts, USA Office

100 Summer Street, Boston, MA, United States, 02110

Similar Jobs at Benchling

An Hour Ago
Hybrid
75K-105K Annually
Junior
75K-105K Annually
Junior
Cloud • Healthtech • Social Impact • Software • Biotech
Own the full sales cycle for small biotech and life sciences accounts, including prospecting, pipeline generation, forecasting, discovery, solution selling, business-case development, stakeholder engagement, negotiation, and closing. Maintain accurate Salesforce records and collaborate with Marketing, Product, and Customer Success. The role requires life sciences knowledge, strong communication, sales discipline, and the ability to build new business in a hybrid environment.
Top Skills: SaaSSalesforce
8 Days Ago
Hybrid
173K-235K Annually
Mid level
173K-235K Annually
Mid level
Cloud • Healthtech • Social Impact • Software • Biotech
Build and maintain full-stack features for Benchling’s workflow engine, recipes, assays, and related life sciences products. Develop backend services, frontend interfaces, workflow data models, and AI-enabled functionality. Collaborate with engineering, product, design, and AI teams; write tested and documented code; participate in code reviews and on-call support; and work onsite in San Francisco three days per week.
Top Skills: Ai-Assisted Development ToolsClaude CodeCloud AgentsCursorPostgresPythonReactWorkflow EnginesWorkflow Orchestration Systems
13 Days Ago
Hybrid
110K-149K Annually
Mid level
110K-149K Annually
Mid level
Cloud • Healthtech • Social Impact • Software • Biotech
Manage post-sale customer success for Benchling’s life sciences SaaS platform. Use customer usage data and telemetry to identify risks, improve adoption, and drive value realization. Advise customers on Benchling features, AI capabilities, and scientific workflows; lead adoption campaigns, health checks, maturity programs, and executive business reviews. Collaborate with Sales, Product, and Professional Services while developing customer strategies and specialized expertise.
Top Skills: BenchlingClaudeGainsightSalesforceSigma

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account