The Solution Consultant - Business Value drives customer engagement, assesses business needs, and articulates the value of Benchling's solutions to enhance decision-making and adoption.

The Customer Success Manager ensures customers achieve value from Benchling by leveraging data insights, providing expert guidance, and collaborating across teams for strategic customer engagement.

Manage implementations and rollouts of Benchling's platform for biotech customers, ensuring successful integration and training. Require scientific background and strong project management skills.

Drive new business within an assigned SMB territory by generating pipeline, managing complex sales cycles, forecasting accurately, negotiating and closing deals, and engaging multiple personas across accounts. Collaborate with internal teams, maintain CRM data (Salesforce), and use sales methodologies (MEDDICC, Command of the Message) to ensure predictable revenue and customer success.

Lead the Molecular Biology engineering team by recruiting and developing talent, defining product strategy, ensuring quality, and enhancing organizational practices while collaborating with customers and stakeholders.

The CX Operations Manager will enhance customer experience processes, manage CX tools, drive automation using AI, and ensure cross-functional alignment to improve customer outcomes.

Lead the design and implementation of high-impact features in a full-stack environment, ensuring system performance and scalability while mentoring other engineers and collaborating across teams.

The Senior Payroll Specialist oversees US payroll processing, supports EMEA payroll, ensures compliance, and drives cross-functional process improvement initiatives.