The Solution Consultant - Business Value drives customer engagement, assesses business needs, and articulates the value of Benchling's solutions to enhance decision-making and adoption.

Manage implementations and rollouts of Benchling's platform for biotech customers, ensuring successful integration and training. Require scientific background and strong project management skills.

Drive new business within an assigned SMB territory by generating pipeline, managing complex sales cycles, forecasting accurately, negotiating and closing deals, and engaging multiple personas across accounts. Collaborate with internal teams, maintain CRM data (Salesforce), and use sales methodologies (MEDDICC, Command of the Message) to ensure predictable revenue and customer success.

Drive new business within 1-3 top global accounts by generating pipeline, managing complex 7+ figure sales cycles, forecasting accurately, negotiating and closing deals, aligning Benchling solutions across multiple personas, and collaborating with internal and external partners to ensure customer success.

The Customer Success Leader will manage a team, drive customer adoption, and build relationships with scientific and IT leaders in biotech.

Lead the Molecular Biology engineering team by recruiting and developing talent, defining product strategy, ensuring quality, and enhancing organizational practices while collaborating with customers and stakeholders.

The Enterprise Solution Consultant leads solution development for Benchling's largest clients, collaborating with sales and product teams to drive value and credibility in biotech R&D environments.

Lead and scale SDR and ISR teams, hire and coach reps, design outbound/inbound strategies, optimize lead routing and handoffs, set performance metrics, analyze Salesforce/SalesLoft data, and create incentive and feedback systems to drive pipeline and promote SDRs into AE roles.

The CX Operations Manager will enhance customer experience processes, manage CX tools, drive automation using AI, and ensure cross-functional alignment to improve customer outcomes.

Lead the design and implementation of high-impact features in a full-stack environment, ensuring system performance and scalability while mentoring other engineers and collaborating across teams.