Jobs at Benchling

Lead the Molecular Biology engineering team by recruiting and developing talent, defining product strategy, ensuring quality, and enhancing organizational practices while collaborating with customers and stakeholders.

Lead solution and value assessments for enterprise biotech customers, aligning Benchling capabilities to customer business priorities. Create executive deliverables, quantify strategic and financial impact, develop reusable value assets, coordinate cross-functional teams, and provide industry thought leadership and product feedback. Travel ~25-30% and support sales-driven customer decisions.

The Global Program Manager oversees post-sale activities for Enterprise customers, ensuring they achieve rapid time to value through effective implementation and support while managing relationships and driving customer success in the Life Sciences sector.

The Enterprise Solutions Architect will guide biotech clients through digital transformation, lead implementation projects, and ensure strategic alignment with Benchling solutions.

Responsible for driving new business by generating leads, managing sales forecasts, conducting solution selling, and leading negotiations within the biotech sector.

Build custom integrations and internal engineering tools connecting biotech customers' scientific and IT workflows to Benchling. Collaborate with customers, own projects end-to-end, improve APIs and developer platform, maintain testing and CI/CD, and scale tenant operations, desktop apps, Connect adapters, and MCP servers to support lab automation and trusted scientific data access.

Build developer productivity tools and frontend frameworks for a large React application. Own features end-to-end, design and implement tooling for development, testing, and packaging, and collaborate with PMs, designers, and engineers to scale product and engineering practices.

The Field Enablement Manager will design partner enablement frameworks, create certifications, manage training sessions, and collaborate cross-functionally for effective learning programs related to Benchling's AI platform.

The Field Enablement Manager will manage the Docebo LMS, design training programs, and ensure high-level performance for customer-facing teams at Benchling.

Provide first-line product support for Benchling users globally: troubleshoot issues via chat, email, and web forms; document/internalize product knowledge; coordinate with internal teams; update knowledge articles; deliver occasional trainings and lead support projects to improve customer experience.

Lead Benchling platform implementations for biotech customers by managing project plans, requirements workshops, configuration, testing, training, and go-live. Act as trusted advisor, document customer needs, develop training collateral, and identify expansion opportunities post-launch.

The Inside Sales Representative will prospect, manage renewals, and support enterprise accounts while understanding customer R&D workflows and driving sales for Benchling's platform.

Sell Benchling's AI-enabled biotech R&D platform into 1-3 top global accounts. Generate 80% of pipeline, manage complex seven-figure deals, forecast sales, negotiate with multi-persona stakeholders including CxOs, and collaborate with internal and partner teams to drive adoption and long-term customer success.

Lead solution and value assessments for enterprise biotech customers, translate scientific and business needs into tailored Benchling solutions, quantify strategic and financial impact, create executive-level deliverables and reusable value assets, coordinate cross-functional teams, and inform product and marketing through customer insights. Travel to customer sites ~25-30% and support adoption across sales and customer success.

The Software Engineer will enhance developer experience at Benchling by building production release tooling, improve workflows, and collaborate with teams to scale processes. Responsibilities include developing efficient development tools and championing engineering patterns.