Supports sales professionals and store leaders by preparing client visits, coordinating orders and files, scheduling appointments and deliveries, managing calendars, organizing inventory, and communicating with clients and vendors. The role also involves prospecting through social media, sending promotional messages, maintaining referral records, and supporting sales processes. Regular onsite attendance, customer service, basic accounting, technology proficiency, multitasking, lifting up to 30 pounds, and a valid driver’s license are required.
At Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team.
We currently have a full-time opening in our Newton, MA office. Our position is for 40 hours per week at $25.00 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan.
Regular onsite attendance required.
Job Responsibilities
- Preparing for daily client visits
- Prepping clothing to be delivered
- Locating necessary client information (A/R balances, sales sheet)
- Updating sales materials regarding fabrics/options
- Coordinating and maintaining all client orders/files
- Communicating with clients:
- Setting up appointments
- Providing status of orders
- Scheduling deliveries
- Sending reminders
- Supporting the sales efforts of the sales professional by:
- Communicating regularly with the sales professional and other members of the store team
- Meeting with the sales professional to set goals
- Managing daily calendar
- Organizing inventory
- Pursuing efficiencies for processes and communication
- Picking up and delivering client items as needed
- Prospecting new clients using internet and social media applications
- Digital marketing - proficient in LinkedIn, Instagram, Facebook, Threads, Twitter
- Entering referrals into proprietary system
- Sending introductory and promotional messages
- Creating call lists/hot lists
- Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors
- Maintaining a professional image to interface with corporate clients
A successful candidate fits the following criteria:
- Confident, independent worker
- Strong communication skills (verbal, written, listening)
- Excellent organizational skills
- Outstanding time management skills
- Professional customer service skills
- Social Media savvy (especially on LinkedIn & Instagram)
- Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
- Possesses basic accounting skills (such as balancing accounts)
- Enjoys being flexible and multitasking
- Motivated to tackle challenges
- Yearns to work in a fast-paced team environment
- Able to bend and lift 30 lbs.
- Valid Driver’s License required
- Two years office-related experience is preferred.
- Experience with a sales-oriented environment is a plus!
Similar Jobs
AdTech • Beauty • Marketing Tech • Retail • Pharmaceutical
Provides administrative and operational support for the Grooming Sales and Market Strategy & Planning organization. Responsibilities include calendar and meeting management, event and customer meeting coordination, onboarding support, procurement and purchase order assistance, inventory and materials tracking, communications, office routines, field execution, and process improvement. The role is primarily onsite and requires strong organization, communication, discretion, problem-solving, and proficiency with Microsoft Office tools.
Top Skills:
ExcelMS OfficeMicrosoft TeamsOutlookPowerPointSharepoint
Software
Provide administrative and enablement support to Sales Leaders and the Revenue team: manage calendars, travel and expenses, assist with commission reconciliation, maintain CRM and pipeline data, prepare reports and presentations, execute ABM outreach (LinkedIn, direct mail), support sales enablement tools, coordinate meetings and documentation, and assist cross-functional projects to drive sales operations efficiency.
Top Skills:
BirdieCRMGoogle WorkspaceLinkedInMS OfficeOlivOutreachProspecting ToolsSales Enablement PlatformsSales Engagement PlatformsSalesforce
Semiconductor • Chemical • Industrial • Manufacturing
Provide administrative support to the President and Sales team, manage calendars, travel, expense reports (SAP Concur), and vendor relationships. Plan sales meetings, trade shows, and seminars; maintain documentation in Jira and Confluence; monitor US regulatory compliance and support process optimization with international HQ.
Top Skills:
Ai ToolsConfluenceCrm SystemsErp SystemsJIRAExcelMicrosoft Office SuiteMicrosoft PowerpointMicrosoft WordSap Concur
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
