Provides front desk and administrative support for an outpatient mental health clinic. Responsibilities include greeting clients, scheduling appointments, collecting insurance and copay information, answering calls, updating electronic health records, maintaining billing details, ordering supplies, coordinating office upkeep, and providing coverage at other clinic locations. Bilingual Spanish proficiency is required.
NSCS is looking for an Administrative Assistant to join our team! The Administrative Assistant provides administrative support and efficient front desk operations for our Outpatient Mental Health clinic in Chelsea. In this role, you’ll be the professional and friendly face of North Suffolk that welcomes all clinic visitors and an important part of our Records & Receptions team.
This position is on-site 36 hours per week and located in Chelsea. Schedule: 4 day work week available - different hours as needed.
Bilingual Spanish required, $5k language differential available.
This position is on-site 36 hours per week and located in Chelsea. Schedule: 4 day work week available - different hours as needed.
Bilingual Spanish required, $5k language differential available.
What you’ll do:
- Greet and check in all clinic visitors and clients.
- Collect health insurance information, manage co-payments and cash collection
- Schedule and confirm appointments.
- Answer clinic calls and direct them as appropriate.
- Help maintain client Electronic Health Records (EHR) including updating charts and scanning information into charts.
- Ensure client billing & health insurance information is up to date.
- Oversee general office upkeep and maintenance including, but not limited to, requesting repairs, ordering & restocking supplies, and coordinating office assignments.
- Provide coverage as needed for North Suffolk clinic locations.
What you’ll need:
- Education: High School Diploma or GED required. Associates degree preferred.
- Experience: Previous office experience, preferably in a healthcare setting, and excellent computer skills required.
- Skills: Bilingual Spanish required. Please indicate language skills in application!
Competitive & Comprehensive Benefits:
- Paid Time Off – Two weeks’ Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
- Eligible employer for the Public Service Loan Forgiveness program
- Health & Dental Insurance, with generous employer contribution
- Employer Paid Life Insurance
- 403 (b) Retirement Plan with employer matching
- Voluntary Short and Long Term Disability Insurance
- Medical & Dependent Care Flexible Spending Accounts
- Access to Credit Union Banking
- Access to State Tuition Remission Program (Worksite Specific)
- Employee Referral Bonus Program
- Discounted Movie Tickets
- Comprehensive Training Program
- Internal Advancement Opportunities
North Suffolk Community Services Chelsea, Massachusetts, USA Office
301 Broadway, Chelsea, Massachusetts, United States, 02150 2830
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14 Porter St, City of Boston, Massachusetts, United States, 02128 2116
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