Accounts Receivable Specialist

The Accounts Receivable Specialist is responsible for reviewing family ledgers, payment processing, account reconciliations, and resolving billing issues. This role helps ensure accurate financial records, timely payments, and strong relationships with our center directors and field leaders while supporting the organization's cash flow and overall accounting operations. This role is critical to maintaining the company’s financial integrity and ensuring accurate, timely, and compliant billing for services rendered to our families.

Key Responsibilities:

• Support Center Directors and District Managers regarding billing issues including payment corrections, payment applications, POS System processes and procedures and third party actions. 
• Review daily and/or weekly financial reports, processing exceptions and corrections as needed. 
• Monitor and review customer refund requests, processing once approvals have been completed. 
• Identify and Code 3rd Party Deposits using Excel and Treasury tools. Prepare and distribute deposit reports to appropriate schools and provide feedback and assistance with issues as they arise.
• Troubleshoot payment and billing issues within the schools by utilizing knowledge of our point of sale and payment management applications.     
• Foster a culture of accountability, continuous improvement, collaboration, and customer service. 
• Other duties as assigned.

Minimum Qualifications:

• High School Diploma required, Associate’s degree or equivalent in finance, accounting, business or related field
• Strong customer service focus. 
• Minimum 2 years of experience in Customer Service, Accounts Receivable, Accounts Payable, Treasury or Related Field.
• Experience using various Financial and Treasury applications (POS systems, Treasury management tools, Payment Processing apps etc.)
• Understanding of early childhood education/childcare industry or retail industry experience (transactional environment which prioritizes the consumer experience), preferred.

Knowledge, Skills and Abilities:

• Excellent customer service and follow-up skills with both internal and external customers.
• Capable of working with frequent interruptions and changing priorities.
• Effective communication skills, written, verbal and interpersonal.
• Proficient time management, organizational skills and ability to meet established deadlines.
• Must be detailed oriented, reliable, a problem solver and can make decisions with limited guidance. 
• Must have excellent communication skills, the ability to work well with others, and be self-motivated. 
• Ability to identify and resolve issues and present information in a clear manner.
• Strong working knowledge of computer applications such as Microsoft Word, Outlook & Excel.

Compensation and Benefits:

• Compensation based on position, education and experience. Bi-weekly paid. 
• Base salary range: $25-26/hr
• This position is eligible for our Support Central bonus program which is based on annual achievement of company performance.

Health and Wellness Benefits: 

• Employees are eligible for a variety of health and welfare benefits based on their Full-time or Part-time status on their date of hire, which include medical, dental, vision, healthcare & dependent care flexible spending accounts (FSAs), life insurance, disability, accident, critical illness, hospital indemnity, pre-paid legal, pet insurance and identity theft protection.
• Employees are eligible to participate in our 401(k) retirement plan after 30 days of employment. Participating employees are also eligible to receive a company provided match on their elective deferrals once they reach 1 year of employment with the company.

Employee perks/discounts: 

• Education assistance including tuition reimbursement 
• Childcare discount available to all employees
• Corporate partner Discounts
• This position is eligible for paid time off.  All Corporate employees are enrolled in our Flexible Paid Time Off (PTO) plan.  This plan allows for flexibility and discretion between employees and managers in taking time off - with no set accrual for vacation or sick time. Employees can use Flexible PTO for any reason and is compliant with the Colorado Healthy Families Work Act.
• Applications accepted through 11/9/2026.