Accounts Receivable Specialist

Position: Accounts Receivable Specialist

Location: Mansfield, MA

Schedule: Monday - Friday, 9:00 am - 5:00 pm

Hours: Full Time

Hourly Pay Rate: $21.00 - $28.00/hr (Commensurate with Experience)

Pay Frequency: Weekly – Direct Deposit

What We Offer You:

• Generous Compensation & Benefits Package

• Health, Dental & Vision Insurance

• Company-Paid Life Insurance

• 401(k) Savings Plan

• Paid Time Off: Vacation, Holiday, Sick Time

• Employee Assistance Program (EAP)

• Career Growth Opportunities

• Employee Perks & Rewards

• Daily Lunch Provided

Job Summary:

The Accounts Receivable Specialist will report to the Operations Accounting Manager and will be responsible for day-to-day Accounts Receivable tasks, as well as general office duties. We are looking for a motivated individual who is interested in helping us grow our department, while growing their own career simultaneously.

Essential Functions:

• Invoice Management: Process and review customer invoices, ensuring accuracy and compliance with company policies and contractual agreements.

• Payments & Collections: Monitor outstanding balances, follow up on past-due accounts, and work with customers and operations team to resolve payment issues.

• Complex Billing Analysis: Analyze and interpret complex billing structures, identifying discrepancies and working cross-functionally to correct errors.

• Reconciliation & Cash Application: Perform account reconciliations, investigate variances, and ensure proper application of payments and/or refunds

• Reporting: Generate and maintain AR aging reports, cash application reports, and other financial data using Workday ERP and Excel.

• Collaboration: Work closely with internal departments, including finance, operations, and sales, to resolve billing issues.  Building strong relationships with client partner accounting teams.

Basic Requirements:

• Technical Skills: Proficient in Microsoft Excel (pivot tables, VLOOKUPs, formulas) and experience with accounting software.

• Analytical Ability: Strong attention to detail and ability to interpret complex billing structures.

• Communication Skills: Excellent verbal and written communication skills for interacting with clients and internal teams.

• Problem-Solving: Ability to investigate and resolve discrepancies efficiently.

• Organization & Multitasking: Strong time management skills to prioritize and handle multiple tasks effectively.

Preferred Qualifications:

• Experience with Workday

• Hospitality, restaurant or retail industry experience a plus

Education and Experience

• Experience: 2+ years of accounts receivable experience