Accounting Support Specialist II (Remote)

POSITION SUMMARY
The Accounting Support Specialist is responsible for researching, investigating, auditing, and resolving inquiries related to premium billing, payment application, and other billing-related matters. This role ensures the accurate and timely processing of premium billing, receipts, disbursements, and overall policy premium details, while maintaining a high level of customer service.

PRINCIPAL DUTIES & RESPONSIBILITIES
•    Investigate, audit, and resolve inquiries from customers, including policy status, payment remittances, return premiums/disbursements, cancellations, and reinstatements.
•    Research, review and process unidentified/suspense/exception premium receipts. 
•    Review, audit and authorize premium disbursements timely. 
•    Manage sorting, prioritizing processing and recording premiums receipts received in house timely and accurately
•    Prepare correction entries for keying errors due to payment misapplication and bank errors.
•    Assist in completing moderately complex calculations, auditing premium and billing account analysis.
•    Assist with fulfilling internal and external audit requests. 
•    Create and track pending items (i.e. unidentified, suspense, exception items). 
•    Maintain proper documentation and filing of supporting documents. 
•    Perform OFAC clearance and Premium Collections follow-up and resolution.

SPECIFIC DUTIES & RESPONSIBILITIES
•    Prepare moderately complex calculations, auditing of billing accounts and analysis.
•    Analyze pending items (i.e. unidentified, suspense, exception items).
•    Assist with ensuring that billing documents accurately reflect terms and conditions agreed to by the organization and comply with Department of Insurance rules and regulations.
•    Monitor that billing processes are executed timely and accurately. 
•    Perform premium billing audits to validate accuracy, detect discrepancies, and support system stability and financial integrity.

EDUCATION AND EXPERIENCE
•    High School Diploma required.
•    Accounting course preferred. 
•    1 to 3 years accounting work experience required  
•    Exceptional typing and 10key by touch skills required.
•    Excellent oral and written communication.
•    Intermediate Excel and Word skills.