Account Supervisor, Client Leadership

Job Description:

We are seeking a dynamic and relationship-driven Account Supervisor to lead client engagements and guide cross-functional teams in delivering exceptional marketing solutions.

This role is ideal for a proactive, strategic thinker who thrives in a fast-paced environment, builds trusted client partnerships, and is passionate about driving business results.

As an Account Supervisor, you will serve as a key client contact, oversee day-to-day account operations, and collaborate closely with strategy, creative, and retail marketing teams to deliver impactful work for leading CPG brands.

Key Responsibilities:

• Support day-to-day client needs and communication and cross-functional team operations.
• Partner with strategy and creative teams to develop briefs and deliver work that drives business results for a client focused on sales in a competitive CPG environment.
• Identify merchandising opportunities and proactively uncover new ways to grow the account and increase/drive revenue.
• Recognize potential flags, recommending proactive solutions.
• Oversee collaboration across departments and engage the appropriate resources to ensure project success.
• Lead client communications, establish expectations with internal teams, and ensure high-quality deliverables are completed on time.
• Develop and present strategic recommendations and points of view that drive innovation, with a specific focus on business strategy, and retail and shopper strategy in CPG.
• Partner with strategy and client team on B2B sell-in programs and playbooks for retailers and client partners.
• Contribute to and, when needed, develop scopes of work, quarterly business reviews, and account reviews.
• Maintain accurate reporting and ensure all business and client-related files are properly organized, uploaded, and managed.
• Oversee client budget management, billing processes, and support forecasting activities as needed.
• Provide support to team leadership and assist with additional business needs as required.

Qualifications:

• Bachelor’s degree or equivalent professional experience.
• 5+ years of experience in shopper marketing, and/or retail marketing in CPG, preferably within an advertising agency.
• Digital marketing experience is also preferred.
• Strong presentation and communication skills with the ability to influence stakeholders at all levels.
• Proven ability to manage multiple projects and priorities in a fast-paced environment.
• Demonstrated expertise and in-depth knowledge of below the line marketing and shopper marketing strategies.
• Strong business acumen and experience translating insights into actionable recommendations.

At dentsu, we believe great work happens when we’re connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles and Detroit). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.

The annual salary range for this position is $82,000-$100,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Additionally, this position is eligible for discretionary incentive compensation. 

Benefits available with this position include:  

• Medical, vision, and dental insurance, 

• Life insurance,  

• Short-term and long-term disability insurance, 

• 401k, 

• Flexible paid time off, 

• At least 15 paid holidays per year, 

• Paid sick and safe leave, and 

• Paid parental leave. 

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.  For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com. 

To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps

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