The Account Manager will manage client relationships, develop paid social marketing strategies, and ensure client satisfaction while coordinating with internal teams.
This is a remote position.
Our client is looking for an Account Manager to join their growing team and play a key role in managing and expanding relationships with their clients. They operate within the digital marketing and legal technology space, and in recent years they have built innovative solutions that help businesses identify and reach highly targeted audiences across multiple digital channels.
This role is ideal for someone who thrives in fast-paced environments, enjoys working directly with clients, and brings a strong background in paid social strategy. The position focuses heavily on client retention by delivering an exceptional experience and developing thoughtful, results-driven marketing strategies.
- Lead strategy discussions with clients during regular review calls
- Collaborate with clients to develop paid social campaign strategies and audience targeting approaches
- Coordinate with internal creative teams to oversee the development and delivery of marketing assets
- Manage day-to-day client communication, ensuring clarity, responsiveness, and alignment
- Build strong client relationships focused on long-term retention and satisfaction
- Provide strategic guidance to help clients maximize performance across digital channels
- Handle multiple client accounts simultaneously while maintaining high attention to detail
Requirements
- Fluency in English (spoken and written)
- Solid understanding of Meta Ads (strategy-level knowledge; no hands-on execution required)
- Ability to manage multiple stakeholders and client accounts effectively
- Strong organizational skills and attention to detail
- Comfortable working in fast-paced, evolving environments with some ambiguity
- Client-facing experience with excellent communication skills
- 5–10+ years of experience in marketing, particularly in paid social advertising
- Strong strategic understanding of Meta advertising and performance marketing
- Experience working directly with clients in an account management or similar role
- Proven ability to manage a high volume of accounts simultaneously
- Self-driven, adaptable, and entrepreneurial mindset
- Interest or exposure to the legal industry is a plus, but not required
- Strong passion for digital marketing and growth strategies
Benefits
Similar Jobs
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
Manage a portfolio of existing accounts to drive retention, renewals, upsells, and expansion. Monitor account health and usage, conduct business reviews, build account plans and forecasts, liaise with product/engineering/support, maintain CRM data, handle renewals and negotiations, and occasionally travel to customers or industry events.
Top Skills:
Ai/MlAnalytics ToolsCloudCRMDeveloper ToolingGpu InfrastructureSlack
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
Drive regional channel revenue through partner recruitment, onboarding, and joint business planning across the Southeast. Generate and manage partner-sourced pipeline, collaborate with direct sales through full sales cycle, execute go-to-market initiatives, and ensure partner enablement, forecasting accuracy, and regional growth.
Automotive • Edtech • Kids + Family • Mobile • Social Impact • Transportation
Own retention, expansion, and account health for a Tier 2 book. Drive strategic growth using Challenger-led selling, lead renewals and pricing discussions, coordinate cross-functional execution, and conduct frequent on-site client engagement (2-3 days/week).
Top Skills:
Salesforce
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
