Manage and grow large enterprise customer accounts across a multi-state territory, focusing on Nokia’s network infrastructure portfolio. Responsibilities include achieving sales and revenue targets, developing account strategies, managing forecasts, leading bid and pre-sales activities, negotiating contracts, building executive relationships, and driving new customer wins and increased share of wallet. The role requires collaboration with sales engineers and internal teams, customer presentations, market development, and travel for meetings and events.
As an Account Manager, you will be responsible for managing and growing key customer accounts, ensuring the successful delivery of Nokia's Network Infrastructure portfolio. This role requires a strategic mindset, excellent relationship-building skills, and a results-driven approach to achieve sales targets and position Nokia as a thought leader in the industry. This position is responsible for direct and partner led sales across a multi-state territory in the northeastern US and focuses on very large enterprise customers with a concentration on utility accounts. You will drive the end-to-end sales process across the Network Infrastructure portfolio including creation and execution of comprehensive go-to market strategy to earn net new customer wins and increase share of wallet of existing customers.
- Manage and exceed sales targets for Order Intake and Revenue across multiple customer accounts.
- Build and maintain strong relationships with customer stakeholders at all levels, becoming a trusted advisor.
- Partner with sales engineers to understand customer needs and drive product development, ensuring Nokia's solutions meet customer requirements.
- Develop and execute account strategies, working closely with business center personnel to gain market share and drive revenue growth.
- Articulate Nokia's vision and thought leadership on key technological developments to customers, positioning Nokia as an industry leader.
- Apply economic analysis and financial concepts to manage sales opportunities, negotiate pricing, and close contracts.
- Maintain a sales forecast and provide regular updates on the pipeline/funnel to support annual plan targets.
- Coordinate and lead pre-sales activities and bid management, ensuring a successful sales process.
Complete annual training to enhance sales skills and stay updated with product knowledge.
- Bachelor's degree in Business, Sales, or a related field, or equivalent work experience.
- 5+ years of experience in a sales or account management role, preferably in the telecommunications or technology industry.
- Proven track record of achieving sales targets and managing complex customer relationships.
- Excellent communication and presentation skills, with the ability to articulate complex ideas clearly.
- Strong negotiation and relationship-building skills, with a customer-centric approach.
- Proficiency in using CRM systems, with experience in Salesforce.com preferred.
- Ability to work independently and manage multiple accounts simultaneously.
- Analytical mindset with a basic understanding of economic and financial concepts.
- Willingness to travel as required for customer meetings and events.
- Strong work ethic, self-motivation, and a results-oriented mindset.
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